How To Apply NBI Clearance Online in 2019

January 1, 2019 12:01 am

This article is written and updated on January 1, 2019 and is intended for NBI Clearance Applicants who’s looking for an updated guide on How To Apply For NBI Clearance in 2019.

AUTHOR’S NOTE: Hey fellas! We all know that this article is already old so we decided to have an updated tutorial of How to Apply NBI Clearance Online in 2023. You may read it in the link provided.

NBI clearance… Aaaaaah, where do we start.

First of, the topic on how to apply for NBI Clearance has been our bread and butter here. Many visitors of our websites are asking “How to apply NBI Clearance” or “NBI Clearance Online“.

To be honest there’s no major changes from the previous process. Just minor modifications from our previous articles plus an Frequently Asked Questions where we have gathered from the comments section of our website.

The thing is, NBI Clearance Online registration is much more easier now because (First) you can fill up the application form online. That means you can do it in the comforts of your home using your desktop, laptop, tablet or smartphones.

Second, Payment of NBI Clearance fees can be done thru 7-Eleven, Bayad Centers and other payment options. NBI have given us six (6) payment options to choose from. All we need to do is to choose what’s best for us.

Third, payment can also be done online. That means using your Paypal account. But that’s different article and discussion. We won’t mention it in this article.

Unfortunately, the NBI Clearance Online Applicant still needs to go to his or her chosen NBI Clearance Branch to process the application.

Though based on our recent experience, NBI Clearance in Main Office are now much faster.

Before we start discussing the step by step guide on how to get an NBI Clearance, we’ll give you first a quick overview on the steps to follow.

A more detailed discussion can be seen right down below.

How to Apply NBI Clearance

Below are the steps on how to apply for an NBI Clearance. You can click the link so you will be directed to the specific step you want to read.

  1. NBI Clearance Online Account Registration
  2. NBI Clearance Online Appointment
  3. NBI Clearance Fee Payment
  4. NBI Clearance Image Capturing and Biometrics
  5. NBI Clearance Issuance

First thing to do is to go to the official website of NBI Clearance ( Type in to your browser the web address which I highlighted in the previous sentence.

For this tutorial, we will focus on discussing the process on how to apply for NBI Clearance from scratch. That means, the user or the applicant of NBI Clearance don’t have an NBI Clearance Online Account yet.

If you’re here looking for the guide on NBI Clearance RENEWAL, I suggest you read our article which focuses on NBI Clearance Renewal.

New application and NBI Renewal of NBI Clearance have two different process. New application of NBI Clearance requires account registration through the website while renewal of NBI Clearance skips the registration and only asks for your Old NBI Clearance Number. There’s also an option for Quick Renewal which will tackle on a different post.

You can read more about our article which discusses the step by step of NBI Clearance Quick Renewal here.

1. NBI Clearance Online Account Registration

Going back to the tutorial on how to apply NBI Clearance Online, when you arrive at the website, on the right side of your screen, you’ll see a small box saying “REGISTER”.

Note that if you’re using your mobile phone to apply for NBI Clearance Online, the “REGISTER” box can be seen at the middle of your screen and NOT on the right side. You just have to scroll to see it.

Find the text “DO YOU HAVE AN OLD NBI CLEARANCE?” and tick the checkbox next to “NO”. We selected this answer because as we mentioned earlier, we are only discussing the NBI Clearance NEW Application and NOT the renewal.


Once you have provided the answer to the first question, the registration box will change and a more detailed registration form will be displayed.

Fill up the NBI Clearance Online Account Registration Form with your personal details.

Enter your Gender, Civil Status, Birth Date, your complete name (First, Middle and Last name), your email address and nominate a secure password.

After filling up the required personal information, click the check box next to the “I ACCEPT TERMS OF SERVICE” and press the “SIGN UP” button.

QUESTION: I just recently got married and I want to use my Husband’s last name, what should I do?

If you’ve just got married and trying to obtain an NBI Clearance using your husband’s last name, there’s a more detailed tutorial on doing this. We’ll provide the link to the article on the next few days.

The website will confirm if your registration is successful. Now, using your email address and your nominated password, sign in to your account.

NBI Clearance Online Log In

When you have successfully logged in to your NBI Clearance Online Account, you’ll be directed at NBI Clearance Online Application Form. This requires you to complete the form by filling up the other personal information.

How To Apply Nbi Clearance Online Nbi Clearance Applicants Information

Complete the NBI Clearance Application Form by entering the following personal information:

  • Name
  • Address
  • Birth Date and Birth Place
  • Citizenship
  • Educational Attainment
  • Occupation
  • Your Parents Name and Birth place
  • Weight
  • Height

Make sure to enter those information correctly to avoid errors in your printed NBI Clearance. Though if you have entered an incorrect info, you can still make modification and correct it.

Once done, press the button “SAVE INFORMATION” button located at the bottom of the page.

QUESTION: I noticed that I made a mistake in one of my personal information. How can I correct this?

As I’ve mentioned earlier, the incorrect information you have entered can be corrected. All you need to do is click the “EDIT INFORMATION” button.

The EDIT button will take you back to your NBI Clearance Application Form where you can correct the information you’re trying to modify.

Press the SAVE INFORMATION button once changes has been made.

Note that the changes that you’ve made will reflect on your printed NBI Clearance IF AND ONLY IF you made the changes before you paid your NBI Clearance Online Fee.

If you paid your NBI Clearance Fee then modified your NBI Clearance Application form, the changes will not be reflected on the printed NBI Clearance.

The solution to this is to ask the NBI Clearance Personnel to manually overwrite what’s written on your NBI Clearance Form and correct it.

Click the “APPLY FOR CLEARANCE” button to proceed with the application.

After clicking the button, a small pop up box will appear asking for your confirmation and the Valid ID that you will present.

NBI Clearance Valid ID Requirements

In the example above, I have written Passport as my valid ID that I will present but make sure to bring two (2) Valid IDs as this is required when applying for an NBI Clearance.

The list of NBI Clearance Requirements are listed below:

  • Valid Philippine Passport
  • Voter’s ID
  • Driver’s License
  • PRC License
  • SSS ID
  • Postal ID
  • School ID
  • TIN ID
  • Philhealth ID
  • Alien Cert of Registration
  • Senior Citizen
  • Previous Copy of NBI Clearance
  • Philippine National ID also known as PhilSys ID

Press the “I Agree” button to proceed.

2. NBI Clearance Online Appointment

On this part, you are now required to schedule an NBI Online Appointment. This is the time you have to select the Branch where you want to process your NBI Clearance and select the time when you want to process it.

Select the NBI Branch where you want to process your NBI Clearance. This is the place where you will submit your application and will be printed.

We have listed down below all the available NBI Clearance Branch nationwide.

List of NBI Clearance Branches

NBI Clearance BrancesAddress / Location
Agoo, La UnionSta. Barbara, Agoo, La Union
Agusan Del SurProvincial Government Center, Patin-ay, Prosperidad, Agusan Del Sur
AliMall, Araneta CenterAliMall, Araneta Center, Cubao, Quezon City
Angeles City, PampangaRobinson's Place, Mac Arthur Highway, Balibago, Angeles City, Pampanga
AntiqueSan Jose de Buenavista, Antique
Arcenas, CebuPaseo Arcenas, Banawa, Cebu City
BACDO - BacolodAguinaldo St., Bacolod City
Bacoor, CaviteBacoor Government Center, Molino Blvd., Bacoor City
Baguio City - CARUpper Session Road, Baguio City
Balanga, BataanProvincial Capitol Compound, Balanga, Bataan
Balayan, BatangasPlazza Rizal, Balayan, Batangas
Bansalan DavaoBansalan, Davao City
Batangas - CALABARZONCapitol Site, Batangas City
Bayawan City, Negros OrientalNew Government Center, Sitio Cabcabon, Brg. Banga, Bayawan City, Negros Oriental
Bayawan City, Negros OrientalSitio Cabcabon, Brg. Banga, Bayawan City, Negros Oriental
Bayombong - BAYDOCapitol Compound, Bayombong, Nueva Vizcaya
Berma MallBaclaran, Paranaque City
Bogo-CebuBogo City, Cebu
BukidnonCapitol Compound, Malaybalay City, Bukidnon
Bulacan - BULDOCapitol Compound, Guinhawa City of Malolos, Bulacan
Butuan - CARAGA4th St., Guingona Subd., Brgy. JP Rizal, Butuan City
Cabanatuan - CABDOLlanera St., Old Provincial Capitol Compound, Cabanatuan City
Cagayan de Oro - NEMROCapitol Compound, Cagayan de Oro City
Calapan or Mindoro - MIMAROPASitio Cuatro Aguas, Brgy. Sta. Isabel, Calapan City
Cavite - CAVIDOJP Rizal St., Kaybagal South, Tagaytay City
CB MallCB Mall, Urdaneta City, Pangasinan
Cebu - CEVROEscario St., Capitol Site, Cebu City
Central Mall, Lapu-LapuCentral Mall, Lapu-Lapu City, Cebu
CLA Central Mall, PagsanjanBrgy. Binan, Pagsanjan, Laguna
Cotabato - ARMMGovernor Gutierrez Avenue, Cotabato City
Daet, Camarines NorteProvincial Capitol, Daet, Camarines Norte
Dagupan - DADOAB Fernandez West, Dagupan City
Davao - SEMROJP Laurel Avenue, Davao City
Dipolog - DIPDOQuezon Avenue, Sta. Isabel, Davao City
Dumaguete - DUMDOCapitol Area, Daro, Dumaguete City
Duty Free, Fiesta MallNinoy Aquino Ave., Paranaque City
EVRO - TaclobanNBI Bldg., Sto. Nino Exit, Tacloban City
Geege Mall-Ozamiz CityBurgos St., Ozamiz City
Iba Zambales BranchLivelihood Bldg., Zone IV, Iba, Zambales
Iligan - ILDOIBP Bldg., Bedelles St., PAIA-O, Iligan City
Iloilo - WEVRODuran St., Fort San Pedro, Iloilo City
Insular Square-Cebu CityInsular Square, North Highway, Basak, Mandaue City
Isabela - ISDONational Highway, Brgy. Osmena, Ilagan, Isabela
J-Centre MallJ Centre Mall, Bakilid, Mandaue City, Cebu
Jolo, SuluBangkal, Patikul, Sulu
Kidapawan City, CotabatoKidapawan City, Cotabato
Koronadal - CEMROAce Centerpoint, Cor. Osmena, Posadas St., Koronadal City
La Union - IROAguila Road, Sevilla Norte, San Fernando City
Laoag - LADOBrgy. 10, P. Gomez St., Laoag City
Las Pinas CitySM Centre Point, Las Pinas City
Legaspi - BROQuezon Avenue, Legazpi City
Lipa City HallLipa City, Batangas
LRT-North MallLRT Caloocan Mall, Rizal Ave. Ext. Caloocan City
Lucena - LUCDONIA Compound, Genes Aguilar St. Lucena City
Marikina Riverbank84 A Bonifacio Ave., Marikina City
Marilao Municipal HallBeside PNP Station of Marilao, Bulacan
Masbate CityMasbate City Hall, Masbate City
Mati, DavaoCity of Mati, Davao Oriental
Metro Town Mall-TarlacMac Arthur Hi-Way, Cor. Juan Luna St., Tarlac City
Montalban City HallGround Flr. Municipal Hall, Montalban, Rizal
Muntinlupa City2nd Flr., StarMall Alabang, Muntinlupa City
Naga - NAGDOMaria Cristina St., Naga City
Naga-CebuCity Hall Bldg., East Poblacion, Naga City, Cebu
NBI Clearance Center ManilaUN Avenue, Manila
NBI-MandaluyongShaw Center Mall, 360 Shaw Blvd., Cor. 9 De Febrero, Addition Hills, Mandaluyong City
Olongapo - OLDO17 Kentucky Lane, Upper Kalaklan, Olongapo City
Ormoc-Gaisano MallGaisano Capital Mall, Ormoc City
Oroquieta CityCapitol Area, Oroquieta City, Misamis Occidental
OSSCO - BaguioPOEA-CAR, Abriol Bldg., Lower Magsaysay Ave., Baguio City
OSSCO - Cagayan De OroCagayan De Oro City
OSSCO - CalambaPOEA Bldg., Ground Flr., Brgy. Parian, Calamba City
OSSCO - CebuSM North Reclamation, Mabolo, Cebu City
OSSCO - ClarkClark Freeport Zone, Pampanga
OSSCO - DavaoGaisano Mall Davao, JP Laurel Ave., Bajada, Davao City
OSSCO - Koronadal4th Floor of Koronadal City Hall, Koronadal City
OSSCO - LEGDO3rd Floor, Pacific Mall, Building beside DFA, Capantawan, Legaspi City
OSSCO - TaclobanDOLE Compound, Trece Martirez St., Tacloban City
OSSCO - ZamboangaZamboanga City
OSSCO-SFDO La UnionManna Mall, San Fernando City, La Union
Pagadian - PAGDOBalgu Bldg., Capitol Cmpd., Pagadian City
Palawan On WheelsPuerto Princesa, Palawan - On Wheels
Pampanga - CELROCapitol Compound, San Fernando City, Pampanga
PHILPOST - Bangui, Ilocos NorteBangui Post Office, San Lorenzo, Bangui, Ilocos Norte
PHILPOST - Boac, MarinduqueBoac, Marinduque
PHILPOST - Caloocan CentralJordan Plain Subd., Brgy. Sta. Monica, Caloocan City
PHILPOST - Candon City, Ilocos SurCandon City Post Office, Old Municipal Hall Bldg., San Juan, Candon City, Ilocos Sur
PHILPOST - Digos CityCor. Estrada St., Digos City, Davao del Sur
PHILPOST - Dinalupihan, BataanDinalupihan Post Office, Municipal Cmpd., Brgy. San Ramon, Dinalupihan, Bataan
PHILPOST - Gen. Santos CityGen. Santos Post Office, Roxas Ave., Brgy. Dadiangas, East 9500, General Santos City
PHILPOST - ManilaPost Office Bldg., Liwasang Bonifacio, Manila
PHILPOST - Pagbilao, QuezonPagbilao, Quezon
PHILPOST - San Fernando CityBrgy. Catbangen, San Fernando City, La Union
PHILPOST - San Juan CentralOld City Hall Cmpd., N. Domingo St., San Juan City
PHILPOST - San Narciso, ZambalesSan Narciso, Zambales Post Office Ground Floor, Municipal Hall Bldg., Mayor St., Libertad, San Narciso, Zambales
PHILPOST - Tagum CityTagum City, Davao
POEAPOEA - Blas F. Ople Bldg., Edsa cor. Ortigas Ext. Mandaluyong City
Puerto Princesa - PUERDOTaft St., Brgy. Liwanag, Puerto Princesa City, Palawan
Quezon City HallMakatarungan St. Diliman, QC
Rizal District Office1st Floor, Old Municipal Bldg. Kadalagahan St., Brgy. San Isidro, Taytay, Rizal
Robinson's - CaintaLevel 2 Junction, Cainta, Rizal
Robinson's - DasmarinasRobinson's Palapala, Dasmarinas, Cavite
Robinson's - GalleriaBasement 1, Ortigas Ave., QC
Robinson's - Metro EastLevel 4, Marcos Hi-Way, Pasig City
Robinson's - Novaliches3rd Level, Nova Market, Novaliches, Quezon City
Robinson's - OtisLevel 2, Guanzon St., Paco, Manila
Robinson's Place - ErmitaBasement 1, Ermita, Manila
Roxas CityPueblo de Panay, Roxas City, Capiz
Samar - SAMDOOld Health Bldg., Capitol Site, Catbalogan City
San Pablo, Laguna4F, San Pablo City Shopping Mall
San Rafael, BulacanMunicipal Hall, Maharlika Highway, Sampaloc, San Rafael, Bulacan
Santiago Commercial Center, Isabela78 National Highway, Santiago, Isabela
Saranggani - SARDOSan Pedro St., Lagao, General Santos City
Sogod, LeyteBrgy. Zone 1, Sogod, Southern Leyte
Sta. Rosa District OfficeRizal Blvd., Brgy. Tagapo, Sta. Rosa City, Laguna
Surigao CitySurigao Land Transport Integrated Terminal, Brgy., Luna, Surigao City)
TagbilaranTagbilaran City, Bohol
Tagudin - Ilocos SurDel Pilar, Tagudin, Ilocos Sur
Tagum - TAGDODr. 5, Duson Apt., National Highway, Visayan Village, Tagum
Tarlac - TARDOBrgy. Macabulos Drive, San Roque, Tarlac City
Tuguegarao - CAVROGovernment Center, Carig Sur, Tuguegarao City
Valenzuela Town CenterValenzuela Town Center, Valenzuela City
Vigan - VIDOGovanes Dike, Bantay, Ilocos Sur
Zamboanga - WEMRO19 Corcuera St., Zamboanga City

In terms of time, there are only two options which are AM (Morning) and PM (Afternoon).

The image below is the exact screenshot of the page where you will schedule your appointment in NBI Clearance.


The next thing to do is the selection of your preferred Date and Time. NBI Clearance Office Hours are as follows: Monday to Friday, 9AM to 5PM. Please note that NBI Clearance Branches also depends on National and Local Holidays.

3. NBI Clearance Fee Payment

After selecting the NBI Clearance Branch, Date and Time of your application, at the right side of your computer screen, choose the payment option that is convenient for you.

The screenshot below shows the same exact thing you’ll see in your screen.

From the six (6) option, choose the best payment method that is best for you. In my case, I prefer payment of my NBI Clearance in 7-Eleven or Bayad Center because these payment centers can be easily located near my house.

Click any icon of the NBI Clearance Payment Option. For the sake of this tutorial, I will pay my NBI Clearance in Bayad Center.

A small pop up window will show up. Just press the “PROCEED” button.

How To Apply NBI Clearance Online 2019 - Payment

After clicking the button, a summary of payment will be shown. Again, press the “PROCEED TO PAYMENT”.

The next pop up window will display your NBI Online Payment Reference Number.

It is important to take note of this Reference Number. Write it down or take a screenshot or photo of this because this will be used when paying your NBI Clearance in Bayad Center.

It will also show you the (expected) amount to be paid. The total amount and breakdown of the amount to be paid is also shown which is composed of the NBI Clearance Fee and the System Fee.

Note that any charges from Bayad center is not yet included here. This means that Bayad Center have the authority to include a certain amount to be paid when you availed their services.

Press the “ACCEPT” button once you’re done taking note of the NBI Payment reference number.

You will be directed back to the home page of the NBI Clearance website.

To make sure that your NBI Clearance Online Application is successful, at the left side of your screen, look for the “TRANSACTIONS” from the menu.

Click the Transactions link

It will open a new page where you can see your recent NBI Clearance Application. Under the Details column, you can see that there’s the status of your application.

In our case, since we haven’t paid our NBI Clearance Fee, the status is still “PENDING”.

he next pop up window will display your NBI Clearance Payment Reference Number.

But once we are done with the payment, the status of our NBI Clearance Online Application will change from “PENDING” to “PAID”.

You may refer to the screenshot below for your reference.

he next pop up window will display your NBI Clearance Payment Reference Number.

Compare the two screenshot above. The status from “PENDING” was changed to “PAID”, right? Have you noticed the changes under “ACTIONS” column? the button changed from “CANCEL” to “DETAILS”.

Well, the “DETAILS” button’s purpose is to show you the details of your NBI Clearance Online application.

If you click the “Details” button, it will open a small pop up window which is the same with the screenshot below.

How To Apply NBI Clearance Online 2019 - Payment Reference Number A

As you can see, the small window has two (2) buttons. The “Print Application Form” button and “Close”.

Obviously, the close button closes the window while the “Print Application Button” opens a new browser tab or window displaying your NBI Clearance Application Form.

Please note that printing of your NBI Clearance Application form is NOT REQUIRED. You don’t have to do this.

You can just save this in your smart phone as a PDF or you can even just take a screenshot of the upper portion of the NBI Clearance Application Form where the NBI Clearance Reference Number is visible.

You’re almost done with your NBI Clearance Application. The next thing to do is wait for your appointment date and time to process your NBI Clearance.

Important! Bring TWO (2) Valid IDs as a requirements for your application. If you fail to bring at least two valid IDs, your NBI Clearance Application will not be accepted. Also, don’t forget your receipt from your NBI Clearance Fee payment.

Important! You also need to bring your NBI Clearance Reference Number. Print out of your NBI Clearance Application Form is not required as mentioned earlier. The NBI Clearance Reference Number will suffice.

4. NBI Clearance Image Capturing and Biometrics

When you arrive at the NBI Clearance Branch you have chosen, go directly to Image Capturing Section and Biometrics and show your NBI Clearance Application Form OR NBI Clearance Reference Number.

NBI Clearance Personnel will type in your Reference Number in his/her computer to find your NBI Clearance Online Application. Once its application is found and displayed, your photo will be taken as well as your Biometrics (fingerprints).

5. NBI Clearance Issuance

After the Photo Capture and Biometrics, the NBI Clearance Personnel will ask you to review all the information from his/her computer screen.

Make sure to check everything for incorrect personal information and misspellings.

After reviewing your NBI Clearance, you will be asked to proceed to the Printing Section where NBI Clearance are printed and handed over to its respective owners.

If you don’t have NBI Clearance HIT, you will receive your NBI Clearance in just a few minutes.

But if the NBI Clearance Personnel from Photo Capture and Biometrics asked you to return on a specific date, that means you have a HIT. He/She may also mention this to you.

What is an NBI Clearance HIT?

An “NBI CLEARANCE HIT” occurs when a search from NBI’s Database returns a specific result that flags the NBI Clearance Personnel.

Its possible that when the NBI Clearance Personnel searched your name from their database and it shows them that your name have a criminal case or name sake.

This result requires additional steps of verification from NBI Clearance Personnel before they issue you your NBI Clearance.

Frequently Asked Questions

I don’t want to do an NBI Clearance Online Application, Can I just walk in?

No you can’t. NBI Clearance don’t entertain walk in applicants anymore.

Is the NBI Clearance Application Form required to be printed?

No, as mentioned earlier, NBI Clearance Application forms are not required to be printed. All you have to bring is the NBI Clearance Reference Number.

I don’t have a Middle Name, what should I put in my Application form?

You can just input “MNU” or “Middle Name Unknown” or “Not Applicable”.

Can I just ask someone to apply for my NBI Clearance? I just ask him to bring all my documents so he/she can process it?

No, you can’t do that. Another requirement in applying an NBI Clearance is personal appearance. They also need your fingerprints and a photo that should be taken by the NBI Clearance Personnel.

I missed my scheduled date of NBI Clearance Application, is my payment already forfeited?

No, you can still apply within the same month. Just make sure to go to the NBI Clearance Branch that you have chosen and process your NBI Clearance AS SOON AS POSSIBLE.

Can I ask someone to claim my NBI Clearance?

Yes you can! You can ask any person you authorized to claim your NBI Clearance. Just make sure to provide an Authorization Letter.

For more details about this, you may read our article focused on this: Ask Someone To Claim Your NBI Clearance

I was asked to come back on a specific date because I have a HIT status, can I just claim it (days) earlier?

No, if the NBI Clearance Personnel asked you to return on a specific date to claim your NBI Clearance, you can’t beg them to give it to you on an earlier date.

I only have one (1) valid ID, is it okay?

No, they won’t entertain your NBI Clearance Online Application.

What if i cannot make it on the date of the release?

It’s okay! But just make sure to claim it within the same week.

Is Birth Certificate issued by PSA/NSO accepted as Valid ID?

Unfortunately, NO. Birth Certificates are not honored as Valid ID in applying for NBI Clearance.

I don’t have a Valid ID, can I still apply for NBI Clearance?

No, two (2) valid IDs are required in applying for NBI Clearance. If you don’t have one, might as well get a Police Clearance, Postal ID or Voter’s ID.

Is my old NBI Clearance can be one of my Valid ID?

Yes, old and expired NBI Clearance are valid.

I have a Student ID, can I still use it as a requirement?

Yes and No. If you’re still a student then Yes, you can still use it. Just bring your School Registration form as a supporting document.

If you’re not a student anymore then No due to obvious reasons.

I already set my appointment in NBI Clearance Online website and I missed to pay it within the first 24 hours. Is my reference number still valid? Can I still pay it?

Not anymore, NBI Clearance Payment Reference Numbers have a validity of 24 hours only. You can’t pay it anymore in any of the payment options. It will be rejected by the cashier of the payment center due to error in Payment Reference Number.

I applied an NBI a year(s) ago and I got hit, should I expect that every time I will renew or get a new NBI Clearance, I will encounter the same situation again?

Unfortunately YES, as long as you have a name sake, you will not be cleared.

Can I reschedule my appointment that I set in the website?

No, but NBI Clearance Branches are not that strict. If you’re not able to appear on your scheduled date, you can still process it the next working days or at least within the week of your appointment date.

I want to apply for NBI Clearance with a purpose for Travel Abroad, how can I apply for one.

The good news here is you don’t have to apply for a separate NBI Clearance for Travel Abroad. All NBI Clearance issued are Multipurpose meaning it serves all purpose such as Local Employment, Travel Abroad and other specific purposes.

Your NBI Clearance will be accepted no matter what.

What if I lost my NBI Clearance Reference Number, what should I do?

All you need to do is log in to your account in NBI Clearance website and go to Transactions page. You can see it there.

Is there an age limit for NBI Clearance application.

Yes, NBI Clearance are only issued to all applicants eighteen (18) years old and above.

The status of my NBI Clearance is still “PENDING” even after I made my payment? What should I do?

Nothing, just make sure that you paid the correct payment reference number and make sure to keep the receipt. The next thing to do is wait for your appointment date and process your NBI Clearance. Don’t forget to bring your requirements such as two (2) valid IDs.

Is photocopy of my Valid IDs are allowed.

No, valid IDs must be original and be presented to the NBI Clearance Personnel. Photocopies are not acceptable because it can be easily falsified.

I selected 7-Eleven as my payment option. Can I pay it through Bayad Center?

No, you can’t do that. If you selected 7-Eleven, you must pay it in 7-Eleven. I believe the payment reference number will not be recognized in Bayad Center if you tried to pay it there.

I was asked to go to a Quality Control Interview? What should I do?

All you need to do is to be there on the scheduled date and time. It’s just an interview in front of an NBI Clearance personnel proving your identity. It’s possible that the person that you have the same name have a pending case or on wanted list.

If you don’t have a criminal case, then you don’t have to worry.

Is NBI Clearance Branches open on Saturdays?

No, NBI Clearance Branches are only open Mondays to Fridays. National and Local holidays are observe so better check the date before you set an appointment.

Is Barangay ID acceptable as a requirement in NBI Clearance Online Application?

Unfortunately, No. NBI Clearance don’t honor Barangay ID for unknown reasons.

My last name has an “Ñ” in it but the website doesn’t accept this. What should I do?

Unfortunately, Ñ is treated as a special character and the website restricts the use of special characters.

What you need to do is inform the NBI Clearance Personnel who will take your Photo and Biometrics to modify this for you.

I got HIT, how many days before I can claim my NBI Clearance?

Ideally, you can claim your NBI Clearance after Ten (10) working days but due to volume of applicants, sometimes, it’s longer or shorter.

I forgot my password in my NBI Clearance Online Account, what should I do?

You may use the Forgot Password feature of the website. It will send you a link to reset your password.

I forgot my password and email address that I registered in NBI Clearance website. What should I do?

There’s no way you can retrieve it anymore. Since Email Address is required so the website can send you a password reset link.

The solution here is register a new account. Use a different email address during account registration.

I’m in abroad and I want to apply for NBI Clearance? What are the steps on how to apply for NBI Clearance while in abroad.

The first thing to do is to read our article that discusses application of NBI Clearance while in Abroad.

But to give you an overview, yes its possible. All you have to do is go to the nearest Philippine Consular Office.

Why is it so hard to apply for NBI Clearance?

You’re wrong. It’s really easy. You’re just lazy to read the step by step guide on how to apply for an NBI Clearance.

Ignorance to the process makes it hard to the applicants. All they have to do is to follow simple directions. All they have to do is read.

Is there a “RUSH” processing of NBI Clearance?

No, there’s no “RUSH” processing of NBI Clearance. If you don’t have a HIT, you can get your NBI Clearance immediately. But if you have a HIT, you will be asked to come back and claim it. You can’t pay for a special service such as “rush” processing so you can get it immediately.

Can I ask for a refund for the payment of NBI Clearance Fee?

It’s possible. But I didn’t hear any success story that someone was granted a refund by NBI Clearance. The process is very complicated.

But you can still try. The process is you have to go to the NBI Clearance Main Office and go to their Cashier. You can ask the help of the Customer Service there and ask how can you claim your refund.

I have an existing credit card debt which I didn’t pay. Will it reflect on my NBI Clearance?

No, only criminal cases are reflected in the NBI Clearance. Non payment of debt is not considered as criminal case.

Thanks for reading this article. If you still have question after searching the FAQ section, feel free to leave a comment down below!

Have a great day!

2019How To Apply NBI Clearance OnlineNBI ClearanceNBI Clearance Online

298 thoughts on “How To Apply NBI Clearance Online in 2019

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  • Angelino Aniscal says:

    Ang hirap naman gamitin ng apps niyo. Pabalik balik read on e wala naman options available. Pano ba talaga gagamitin ang apps para makapag renew ng clearance?

  • Rizza mae ciladeña garcia says:

    Renewal fir nbi

  • TonBal says:

    hello, this is not my 1st time to secure NBI clearance, will i fall into new applicant if i don’t have my old NBI clearance on hand? thanks


    Kaya po sa online ako kukuha ng nbi kasi po kailangan po kasi s work at bago po mag friday kailangan po magpasa ako kahit yung resibo po muna n latunayan n makakakuha ako ng nbi clearance….


    pwede ko po ba puntahan sa other day ang nbi appoinment ko. nagchange dayoff po kasi ako at hindi na po pwede baguhin. napaid ko na po kasi sa bayad center. jan 9 2019 po ang appointment date ko. pero ang day off ko po kasi is jan 10. ano po ba ang dapat kong gawin

  • evelyn macalino says:

    i need nbi for dh abroad

  • Elena bajaro says:

    Hillo good afternoon sir/mam I need po ng nbi clearance on january 6 panoh poh gagawin ko?

  • Elena bajaro says:

    Panoh po mag aalpy

  • Angelie says:

    P170? For real? How come I paid P245 in your Danao City Satellite Office? Paano po nangyari yun? Laki naman ata ng itinubo nung satellite office at nagpatong sila ng P75.

  • Albert Moralde says:

    i need to get an NBI CLEARANCE


    Apply to NBI

  • Victor Quintana says:

    Greetings. Happy New Year 2019
    I applied online and paid for an appointment of Jan 9, 2019 afternoon at NBI Regional Office at Baguio City.

    I am working about 4 hours away from the City, with my change of travel schedule to Baguio. Is it possible or to ve considered to be at NBI Office on the following day. If YES, how can I reset my appointment from Jan 9 afternoon to January 10 afternoon.

    Please let me know.
    Thank you and regards.

    Victor Quintana

  • lexter Bisuela says:

    Hi, i decided to re new my NBI on your online renewal system.

  • George says:

    I thought 8am ang opening po except sa mga malls. 7am dumating ako sa Duty Free sa Parañaque kaso 9am pa daw nag oopen. Nung bumalik ako to claim ung clearance after 2weeks, ang aga nilang maglunch break, 11:30am pa lang, pinapabalik na ako ng 1pm.

  • jsm says:

    applied for nbi clearance quick renewal online. got reference only for payment & nothing more like request for appointment, date, etc…. what happens now? thanks for immediate revert, please!

  • Olayres john paul renieva says:

    Kaylangan ko po maka kuhq nbi dahil para sa trabaho ko .

  • Retselle says:

    Hi…just want to ask…in my case i applied for nbi last 2017 and i had hit…now i renewed my nbi and still i got hit…should i expect that everytym i will renew or get a new nbi i will surely have a “hit”.

    • Xavier says:

      Oo ganyan din ako.. expect mo na ndi nila gagawin trabaho nila uulit at uulit yan kahit kapangalan mo lang. Sa case ko nga may Jr. Ako at d ko tatay yong may kaso kahawig lang halos ng name ulit2x HIT na yan.

  • Reign Ignacio says:

    Hi ask lang po kung posible bang ma claim ung nbi clearance sa UN taft ave. kung sa Robinson Galleria (Satellite Office) ako nag apply ng clearance?thanks

    • m madrid says:

      use the delivery method.

  • ronalyn lovena says:

    Hi mam/sir kukuha po ako ng nbi clearance for local employment

  • Sunshine San felipe says:

    Kpah nkpagset ka po Ng appointment tpos ND po nbyaran kinabukasan pde pa po ba xa byaran da next day.

  • Alfe Fernandez Anguay says:

    Hae, I want to process my NBI application online.

  • Rosel says:

    Hello , Happy New Year.. I send my NBI clearance last October 18,2018 . I just want to follow up because I haven’t received it. It’s been 3 months and it delaying my application for my permanent resident here in Canada.Thank you

  • Angel says:

    Hello po pwede po ba direct napo ako sa nbi pag mag papa renewal po ako ng nbi ko?? Ok lang po wag nalng po ako mag online?

  • King john paulo valenzuela arca says:

    Hi maam sir,

    Mag papa schedule po sana ako para sa nbi clearance local employment. Need ko po kasi sa aking trabaho…

    Salamat po…

  • Anatomy campos says:

    Hi ma’am/ sir
    Magpapa schedule po sana ako ng nbi clearance local employment . kailangan po kasi sa aking trabaho…

    Thankyou po..

  • Anatomy campos says:

    Hi maam sir
    Kukuha po ako ng nbi clearance local employment.

    Salamat po

  • Edna says:

    Good noon po meron po AKO non clearance peso matagal na siya.renewal o.o ba Ang apply ko

  • Jefferson says:

    paano kung student pa lang ako at wala na ng ibang valid id maliban sa school id pwede kaya yon?

    • Kat Delano says:

      Required po na two valid IDs para po sa NBI Clearance Online application. Di po pwede ang isa lang. Pwede ka kumuha ng police clearance.

  • Edna says:

    Good noon po meron po AKO old nbi clearance pero matagal na siya.renewal po ba Ang apply ko?

  • Candice m.tabora says:

    Gud eve po ano po requirements for renewal nbi pag nasa abroad po ung tao.salamat po..

    • Kat Delano says:

      Mas mabuti pong basahin nyo po ang article na ito tungkol sa pagaapply ng NBI Clearance while in Abroad.

      Nakasulat po dito ang lahat ng kailangan nyong gawin at requirements upang makakuha ng NBI Clearance.

  • Far says:

    Bakit po 330 pesos yung babayaran ko nung in-enter ko yung code na binigay sakin? (Hindi ko po sure kung dahil dito yan pero nung unang beses na magbabayad na dapat ako nakalimutan ko kung anong amount yung ilalagay ko kaya gumawa ako ng bago.)

  • Danilo A. Castelo says:

    kailangan ko pong kumuha ng NBI dhil kailangan po sa trabaho ko


    need my renewal of my nbi clearance

  • Labador says:

    Paano bang mag online sa NBI…???

  • Alma L.Labador says:

    Bakit pabalik2x lang ang page…????Ang hirap kasi…..Paano ba ito gawin please help me . thanks..

    • Christian Roxas says:

      punta ka yan i search m

  • Marley Gonzales says:

    Thank you for this, super sakto with my situation.

    Question though: already applied online, and paid online, but I missed the appointment because I had to rush my kid to the ER. Is the payment fordeited along with the appontment?

  • Ma. Donna emerald v. Cortel says:

    Hi po. I need to apply for a NBI for a job application. Paano po mgpa schedule? Thanks

  • jose arban dimafeliz says:

    good morning po ma’am sir mag pa schedule po sana ako na kukuha ng nbi clearance gagamitin ko sa aking trabaho dito sa boracay po

  • Joyce Serrano says:

    PWEDE po ba manguha ng nbi gamit ay psa berthcertificate at marraige contract lng?

  • agapito s.dolosa says:

    nbi form

  • Erwin Nolasco Ybanez says:

    I was told by the nbi clearance quality control last 2-5-2014 to get a clearance of case disposition of my previous case. My concern is,do I need to apply again for nbi clearance or I will go to nbi clearance quality control office after I get my previous case cleared

  • Alvin martinez says:

    Bkit po not found ung online registration ko..nagbayad nmn po ako…schedule ko sana ngayon kaso d makita ung online registration ko..nagbyad nmn po ako sa 7 eleven…ano po gagawin ko??

  • Chinkee francisco says:

    Itatanong ko lang po makakakuha po ba ng nbi kung provisional dismis na ang kaso ng isang tao?

  • Lovelie says:

    I am planning to renew my nbi clearance within this week poh, however ngayun pag pong january 19,2019 may expire ito. Pwede na poh ba akong mag process ng renewal kahit d pa 19? Need lang poh para sa pag aaply. Pls help.

  • Ruzelle Ann Mendoza says:

    Hi ask ko lang bakit hindi ako makapag online ulit ng panibagong nbi clearance? Kasi nung last na nag Online ako hind ko nabayara sa remittance so mababale wala na ba ung reference number? Kc hini ko pa nabayaran at uulit nanaman ba ako ng Online aplication ko ng nbi pls. Txtbk asa thankyou

  • Ellai says:

    Good am po. Mag re renew po ako ng nbi clearance for valid id purposes , pwede po ba old nbi clearance at nso lang e present ko sa requirements? Wala kse akong ibang valid ids maliban lang sa barangay id. Expired na kse iba kung company id. Tnx

  • muslimen ramos says:

    pano po mag renew

  • Bellarmino g esolana says:

    Paano ba ito gawin pa balik2 lang kasi ang hirap help help

  • Maria Archelyn Torres Ferrater says:

    apply for renewal

  • Jonaida Alilang Omar says:

    Hi ma’am sir mag papa schedule po sana ako for NBI clearance para sa pag apply ko for work.
    Thank you po.

  • Railyn Sultan Saripada says:

    Hi ma’am sir mag papa schedule po sana ako for NBI clearance para sa pag apply ko for work.
    Thank you po.

  • Michael Jorge R. Dalan says:

    Thanks You so much. I hope that finish as soon as possible.

  • Mark Caesar M. Catangay says:

    Hi, I could not register on the website, cause I lost the old copy of my NBI clearance, and it is asking for my old NBI number, what shall I do?

    Please advise, thanks.

  • Joel Belmonte says:

    How I get renewal n. B. I

  • Manilyn Oliquino says:

    What is the purpose of registering online if youre still going to ask for a number for your queue? Is it illogical to ask for online regstration if youll still fall in line with the same applicants that does not register online?
    The main purpose of online is to save time thats why its e- service.

    • BOY says:


  • teodoro a. senin jr. says:

    Kukuha po aq ng nbi pero my dati na akong nbi kaso matagal na po pwede pa po bang i renew po yon?

  • Christian basa says:

    Pano po mag renew ng nbi ngaun thru online na po ba?

  • regie nuique says:

    applying form for nbi clearance online

  • Ria says:

    ilang days po ang delivery service?

  • Gerald ariño says:


  • Gerald ariño says:

    To get nbi renewal

  • Sheena says:

    What if I had already using the family name of my husband and i wanted to used my maiden name now since i was abandoned him for 20 years and we are legally separated, do i have a chance to used my maiden name back again?

  • Leory villano says:

    Hello im leory villAno kakukuha ko lng po ng nbi clearance pwde po bA palitAn for Abroad ksi local po Ang nA issue skin..thank u po…

  • bella says:

    paano o meron po bang online registration for nbi travel abroad

  • princelelay says:

    Hi po,gusto q po sna kumuha na nbi para work abroad, kailangan po ba online mag apply o pwede dn po yong drecho na sa offoce po ng nbi? Salamat po sa sagot…

  • Rodolfo fontanilla says:

    Open my nbi

  • Jocelyn says:

    Bakit po nag online pa..hjndi nman pala mapapadali ang process..d2 po sa Duty free nbi (paranaque city)

  • Jomar S. Dacoscos says:

    nbi clearance

  • laurence carpentero says:

    what if I don’t have middle initial?

  • Michael says:

    Hindi po kasi makapag proceed and kuya ko sa pag fifill up ng NBI clearance kasi kailangan po Middle Name. Wala po kasi kaming Middle name sa aming mga records, ano po ba ang dapat gawin? Salamat po.

  • Kem E Villaflor says:

    Ilang days po bago makuha

  • Dan says:

    I think so. Everytime i applied for nbi which is yearly it is always thr same result

  • Reky boy mata says:

    Gaano po katagal bago makuha ang nbi clearance na ni renew online? Nkabayad na po aq last jan 04

  • Sherymay Paguirigan says:


  • karen mae camasura says:

    Pwede po ba mag mag renew nang NBI through cellphone?

  • Jose gelmar rom says:

    Ang hirap mag renew…i dont remember my password. Please mske this user friendly.

  • richard palomo basal says:

    I need NBI Clearance how to apply sir?

  • kenneth palana says:

    applying nbi clearance online

  • Anonymous says:

    Question lang po. My NBI is with hit but urgently needed na po yung clearance for my job or else di ako makakapagstart. After 8 days yung nakalagay sa claiming date. Pwede ko ba siya itry kunin in less than 8 days?

  • mik says:

    Hi, just want to ask lng kasi ung husband ko nagka hit sa NBI,pinabalik sya today then sabi for quality control interview daw sya tom. nag woworry sya ksi bka dahil unpaid credit card debt nmin kya sya nagka hit, possible kaya yun? I would really appreciate your response. Thanks in advance and Godbless

  • Mhel says:

    Can I bring my passport and SSS UMID ID as valid ID even though they are still both under my maiden name? I need to secure NBI clearance for my passport update. Hope you can help me. Thank you

  • Jesse says:


    possible po ba na mag change ng branch for application? i put bacoor kasi but meron palang mas near sa work ko in pasig. is that okay? bayad na rin naman po ung application. thank you!

  • Gemson says:

    ang Rate ngayon ng NBI per posted sa website is 130 fee+ 25 php na WeB Fee total of 155.

    may mga satellite encoders po sila na naiintindihan ko charging 240-320Php fee sa pagkakaintindi ko po sir ay nandadyan sila for the convenience nung walk in applicants dun po yata napunpunta ang bayad nyo lampas dun sa naka saad sa website sa dun po sa gusto maka mura.

    mag transact po kayo online then, bayaran nyo sa labas marami po silang payment options

  • Jester alamag says:

    Nbi verification is up to date valid?

  • John carlo G Ursua says:

    Nbi clearance

  • ferdie soneja says:

    nbi form

  • ferdie soneja says:

    nbi form clearance renewal

  • Junemore Decalay says:

    Nbi pls

  • Dette says:

    Hi pwede ba ang pag ibig id card?

  • anne dy says:

    hello po..for renewal po ang sa aming ng husband at galingn na kami ng consulate..tanong ko lang need pa rin ba yung fingerprint for renewal? at dun sa pinas need pba ang appointment bago pumunta ung representative namin?salamat po

  • Cyrine O. Cumawas says:

    NBI Renewal

  • MCJ Mortimer says:

    after ko po na fill out yung register form, bkit lumilitaw po sa last name ko yung family name hindi po yung married name? di kopo ma confirm,, please advise me, thanks po,,

  • Rovelyn Jamera says:

    Nagbayad na ako sa 7-eleven pinadeliver ko hanggang ngayon wla pa rin. Akala ko ba express mg dedeliver? Asan na 370 pa bnayad ko

  • Merjorie villegas says:

    Hello po nagapply po ako nuon kaso hindi ko po nakuha gusto ko po sana magapply ngayon then palitan yung address pede po ba yun?thanks

  • Maricel says:

    Hi paano ko po papalitan yung name and birthday? Thank you

  • Dennis Rex Rendurio Betita says:

    Paanu po mag apply ng NBI online?

  • Luisa Victoria Cordero says:

    Good day NBI.. Pano po kung walang 2 valid id’s ano pong ibang options.. Thank you.. GodBless!

  • Mylene M.Briones says:

    need q po nbi

  • Maria Agnes Urilaza says:

    Good day po, pwede po bang magamitn valid id ung lumang sss id…as in naunu p pong id, ung parang card pa po…wala p po kasing bagong sss idang mother q…salamat po…

  • Maria Agnes Urolaza says:

    Good day po, pwede po bang magamitn valid id ung lumang sss id…as in naunu p pong id, ung parang card pa po…wala p po kasing bagong sss idang mother q…salamat po…

    • Kat Delano says:

      Hindi na po pwedeng gamitin yun dahil may bago na pong issued na SSS ID. Check mo nalang po ung ibang valid ID requirements for NBI Clearance.

  • Julie ann umali says:

    Online na lang po ba talaga ang pagkuha ng nbi ?o pedeng mag walk in ?salmat po

  • Ely Magsino says:

    Maari po bang mag walk in for nbi clearance renewal? Last date i renewed clearance was in june 1994. Senior citizen na po ako. Salamat po.

    • Kat Delano says:

      Hindi na po inaallow ang walk in application sa NBI Clearance. Kailangan na pong may scheduled appointment. Isa pa po, hindi na po pwedeng irenew ang inyong NBI Clearance dahil ito’y luma na. Application of NEW NBI Clearance na po ang dapat nyong gawin.

  • RENIE R. PLURAD says:

    Hello how to apply of NBI clearance?

  • Loremae C. Silvederio says:

    Online Registration

  • Jelly Ann C. Tanopo says:

    how to apply nbi clearance in online?

  • Reynaldo S. Magalona says:

    How to aply nbi online aplication plz. Be guide m

  • emely says:

    certificate of voter’s is that allowed to be ID ? BECAUSE WE DON’T have a voter’s ID yet

  • anes says:

    barangay id allowed?

  • Lanie T. Caiso says:


    • Lanie T. Caiso says:

      Lanie T. Caiso

  • Lanie T. Caiso says:

    How to apply renewal

  • NEIL DELA PEÑA says:

    thank you for this, very informative and easy to understand! thumbs up!

  • Benny Guingon jr says:

    how do can i get NBI for abroad

  • Stephen says:

    Can I pay using Gcash.?

  • Ly S. says:

    What if I accidentally made two accounts on the NBI Clearance Website? I forgot my first account but I never proceeded with that account, never got my clearance and never gone through the transaction page. Now I made a new account with a new email address, will it affect the processing of my NBI Clearance?

  • Venz says:

    If you’ve just got married and trying to obtain an NBI Clearance using your husband’s last name, there’s a more detailed tutorial on doing this. We’ll provide the link to the article on the next few days.
    -Any update on this?

  • Jhiessa says:


  • jenica avecilla says:

    pano kumuha ng nbi clearance ngyn iba na kase format
    kung dna pwede walk in panu makakakuha kung puno na

    • Kat Delano says:

      Maari mo pong basahin ang buong article na nakasulat sa itaas tungkol sa How to apply NBI Clearance Online.

  • Kaygie Cortez says:

    Pano pa mag pa appointment NG NBI clearance

    • Kat Delano says:

      You can read the entire article written about How to apply NBI Clearance Online po.

    • Ralph Jordan Trinidad says:

      Mag pa appoint sa online assestment

  • Zee says:

    married kse aq, tama lang ba pag dting sa confirmation ng information bat ang lumabas eh first name at maiden name ko di first name at husband’s last name. ok lng ba magproceed ng ganito.. natatakot kse aq dhil di na maeedit xa eh! Thanks!

  • Sun says:

    Hello po. I tried applying online and I don’t have my old nbi number anymore, so I tried new application pero ayaw po mag sign up kasi taken na daw po yung email address ko. kelangan ko po ba gumawa ng bagong email address? Thank you po.

    • Kat Delano says:

      yes po, gumawa ka nalang po ng bagong email address sa GMAIL para po makapag register ka sa NBI Clearance Online.

  • Arsenio Lucero Pineda says:

    Renewal of NBI

  • Juliefe Panamogan says:

    How po kukuha nang NBI clearance Online

  • lovely says:

    gusto ko po mag register po kahit nasa bahay po ako paano po hindi po ako maka sign up po i salamat po

  • Ma. Geline D. Gallardo says:

    May concern lang po ako. nag’apply po ako online ng renewal of my NBI Clearance last jan. 23, 2019 pa po. Bayad na po thru bayad center until now hindi parin po dumarating ung nbi clearance ko. malapit na pong mag2 months. For delivery po ‘yun.

  • Michael John says:

    Can i come to the NBI Branch before the schedule date? or can i reschedule it so that i can get ,y clearance sooner than the date i schedule before?

  • Jess's says:

    Can’t find nbi application online form ? Why o why?

  • Rosalyn jabalde rodriguez says:

    For travel abroad

  • Angela Hernando says:

    I paid for the NBI clearance last Feb 28 at BPI thru dragonpay. But I’m here at NBI QC City hall, Mar 11 and it appears that I am unpaid. How did that happen?!

    • Kat Delano says:

      First, check mo po kung tama po ba ang binayaran mong Reference number. Possible po kasi mangyari un. Second, show them your receipt as proof of payment ng iyong NBI CLEARANCE.

  • PR says:

    Please link the registration page on Step #1

  • Shiela concepcion says:

    Panu Po ako makakapasok sa online registration NG nbi?thanks Po para Po Sana pag pupunta kame n g nbi may online na Po kame???

  • ingrid says:

    kailangan ba mag lagay ng photo pag nag register or dun na mismo sa image capturing sa nbi? tia

    • Mau Galvez says:

      Even Senior Citizens can’t do walk in for NBI Clearance application? My mother needs one to correct her birth certificate and apply for passport.

      If not, can I apply for her online using my email?

      • Kat Delano says:

        PWede ka pong magapply using your UNUSED email sa NBI Clearance Online. Then ipangalan mo sa kanya. Sa pagkakaalam ko, may courtesy lanes ang NBI Clearance but hindi po lahat. mas ok at marerecommend ko na mag online application ka nalang para sure. madali lang din naman.

  • alkamar pailan k says:


  • jeff says:

    If i missed the deadline payment within 24 hours – what should i do ? re-apply clearance ?

  • Reese says:

    Very helpful article. Kudos to the author.

  • Antonio Jacobo III says:

    I did an appointment yesterday night (Transaction Date: March 20, 2019 07:10:58) and paid it via 7/11 (Payment Date: March 21, 2019 04:31:29). I checked my account same date of payment and it shows PAID status. However, the action part that will show the details for the form is blank and the Reference Number showing is still the same which is the one I used during paying for it. May we know how to proceed with this case? My schedule appointment will be March 25, 2019 AM.

    I hope to hear back from you.


    • Kat Delano says:

      Just show them your receipt and a screenshot of your NBI Clearance Reference Number. No need to worry about the blank application form.

  • Lanilyn de jesus says:

    Pwede po ba ipasa ang philhealth i.d, police clearance para makakuha ng nbi clearance? Hmm alternative lang po sa wala pang ibang government i.d’s
    Bakit po kaya ako hiningan ng psa/nso birth certificate ng munisipyo ng montalban, rizal? Gayon ay hindi naman pala ito accepted as valid i.d? Hindi po nila tinanggap ang tin i.d ko kahit may dala ako school i.d at registration form na naka enroll nga ako sa school year/batch year.
    Sana pala noon pa ako nagka nbi clearance. Manloloko po ba ang empleyado na nakatransact ko or may reason kung bakit hiningan nila ako ng birth certificate? Or baka ayaw nila akong pakuhanin ng nbi clearance dahil trip nila ako wag maka accomplish ng kahit anong bagay sa araw na yon?

    • Kat Delano says:

      YUng school id at registration form po, tatanggapin lamang po iyon kung ikaw ay Student ngayon. Kung ikaw ay graduate na at nagtatrabaho na, hindi na po valid yun. Police clearance po, pwede nilang tanggapin yun.

      • Heljay Gando says:

        Hi po. Diba po need 2 valid ID. Pano if graduating student po tas ung ID kolang is Student ID. Pano pu non? Salamat

        • Kat Delano says:

          As long as Student ka pa din sa araw na magapply ka, pwede po gamitin ang iyong Student ID. Kumuha ka pa ng isa pang id like postal id or Police clearance.

  • Ronaldo B. Deyto says:

    I can’t make an online renewal. It says that my email has already taken. And my last claim of Clearance was in 2009.

    • Kat Delano says:

      Magregister ka nalang po ulit ng bagong NBI Clearance Online Account kung hindi mo na maalala ang password mo. Possible kasing meron ka na pong account dati at nalimutan mo lang ang password. Yan po kasi ang error message pag ang applicant ay may account na sa website.

  • dice enriquez says:

    very helpful po write-up nyo. kasi laging error ang contact us section sa website. at least naliwanagan na ako na pwede pa next day kung nagkamali ng pag-set ng appointment date. Salamat po!

  • Nerecina Lacerna says:

    Hi! Ask ko lang po, married last year, ofw and with limited time di pa po ako nkakapag update ng status for ID’s. Nagpa sched po ako ng nbi clearance pero edited na yung sa status ko so, automatically my husband’s surname na nag appear sa website, can I provide 2 valid ID’s na gamit ang apelido ko sa pagkadalaga? Kindly advise. Thank you.

    • Kat Delano says:

      Yes pero dapat magpresent ka din ng Marriage Certificate to support yung change of your last name.

  • Cedric says:

    I only have my company ID and my old NBI clearance po. Can I still apply?

    • Kat Delano says:

      company id is not acceptable as NBI Clearance Requirement.

  • LA says:

    Good day,
    Tanong ko lang, may appointment ako sa nbi ng april 2, 2019 sa bulacan branch. Kaso yung president nagdeclare ng non-working holiday ang april 2 sa buong Bulacan. hindi ko alam tuloy kung available ang nbi sa araw na iyon. bayad ko na yung nbi fee at waiting na lang. pwede bang ireschedule o kaya sa ibang nbi branch ko na lang kunin, in case na walang pasok ang nbi sa araw n iyon. Sana masagot ninyo ang aking katanungan, salamat!

    • Kat Delano says:

      Kung di ka sure na bukas sa April 2, punta ka nalang kinabukasan. Pwede pa po yun makakuha ng NBI Clearance.

  • Vinci says:

    Update April 1, 2019

    Just got back from NBI Clearance in Robinson’s Place Manila (Ermita). FYI, I was asked to come back on the 19th of April, twelve (12) working days after Step 1 (biometrics and photo capture), to claim it. No hit whatsoever.

  • Alvin says:

    Hindi ako maka-renew kasi everytime na mag-log in ako, bumabalik sa NBI homepage. Gumawa pa ako ng bagong e-mail pero ganun pa rin nangyayari. Something wrong?

  • Jovy Acosta says:

    How to follow up po paid NBI Quick Renewal? Nagbayad po ako last February 16 , 2019 until now wala pa pong dumadating at my doorsteps. Please advice po

  • Trizia says:

    What if I use the E-1 form of SSS and the SS number is also included, is it considered already as an ID or not?

    • Kat Delano says:

      Hindi po pwede yun dahil wala ka pong photo dun. Dapat po displayed ang iyong picture.

  • Maria aiza a. Lopez says:

    Panu po ba makapag online renew nbi.

  • Gail says:


    I’ve already paid the renewal fee at 7-eleven branch, and status shown in the Transactions Menu is already paid. However, there’s no action displayed on the Action column. I’m not able to print the Application Form.

    Hope you can help me with this.

    Thank you.

    • Kat Delano says:

      Kung hindi mo mahanap ang Action column, ok lang po yun. wag mo nalang po iprint. I take note mo nalang ang NBI Clearance Reference Number dahil yun lang naman po ang kailangan.

      Anyway, kailangan mo lang po izoom in or izoom out ang browser para lumabas it. pero sabi ko nga, ok lang na reference number lang ang dala mo pag punta mo sa branch.

  • Anna Beatrice Gases says:


    • Kat Delano says:

      Unemployed ka pa po, wala ka pa naman pong work dahil sabi mo nga na ikaw ay fresh graduate.

  • Stephanie Moral says:

    Hello Good day, paano po if may special character iyong name po? hindi po ma accept sa online application. ano po dapat gawin? thank you po

    • Kat Delano says:

      ano pong klaseng special character ang nasa name mo? pwede mo po bang ishare?

  • Christopher Potenciando says:

    If police clearance gagamitin, ang nakalagay po kasi ay for PRC requirements. Okay lang po ba yun gamitin?

  • Melchor Estacio Jr says:

    Good day
    Ako po si melchor estacio jr nakatira sa binangonan rizal dati na po akong nakakakuha ng nbi abroad eh gusto ko po sana kumuha uli ang problema po nawawala na po yung aking old nbi ano po ba ang dapat kong gawin para makakuha ako via online salamat po.

    Best regards

    • Kat Delano says:

      New application of NBI Clearance po ang iyong gawin.

  • redendo lumapas says:

    after successful registration, I cannot open my or login. Why?

  • Brian says:

    The process is still absurd. That means if you get a HIT you still need to visit the branch TWICE (one for biometrics & the other for the clearance release)! A better process would be to limit the option of the applicant in selecting an appointment schedule. The schedule should be at least 1 week or more from the date the appointment was made. during this period, NBI should already be doing all the needed verifications including for those with HITS. This way, when the appointment date comes, the applicant can already get the NBI clearance. No need to go back. For everyone’s information, most of the HITS are really just because of similar names. I can’t understand why we get HITS based on similar names only if all the other details like parents names, birth date, birth place, NBI clearance numbers, etc. are entirely different.

  • Erica says:

    What if Paid na ko kaso yung ecpay receipt from 7eleven ay namisplace? Possible na makakuha padin ba ng clearance presenting the screenshot of validated payment sa website ng NBI?

    Thank you po

    • Kat Delano says:

      Yes of course! Optional na po ang screenshot na sinasabi mo pero make sure po na ma screenshot mo din yung NBI Reference number dahil yun po talaga ang kailangan.

  • James Emmanuel M. Martinez says:

    is it possible na di ako sa branch ng nbi na pinili ko online at sa ibang branch na lang ako mag process?

    • Kat Delano says:

      No, hindi po pwede yun. kaya ka po mayroong online schedule ng appointment para po mas maayos sa parte ng NBI Clearance Branch. Kung saan ka lang po nagpa schedule, dun ka lang po pwede pumunta.

  • Rachel Sevilla says:

    Question lang po May 29 po ang schedule ko kso hindi po ako nkapunta sa biometric dun sa quezon city hall.. pwede pa din po ba akong pumunta bukas para maprocess ko sya since bayad n po un NBI ko. Salamat po

    • Kat Delano says:

      Yes po, pwede pa din po.

  • Rachel Sevilla says:

    Additional question do you have any website to check if the person that is applying for NBI has a “HIT” or there case but already clear like that. So the applicant will know what we need to be done and before making the application and pay it?

    Hope we hear from you.


    • Kat Delano says:

      Wala pong ganong website to check kung may Hit or wala po ba ang isang applicant ng NBI Clearance.

  • Angel says:

    Hi! I have my old NBI clearance na nag expired po year 2011. Pwede ko po ba itong gamitin as my valid ID? TIN ID lang po kasi meron ako. Thank you po sa response 🙂

    • Kat Delano says:

      No, hindi po sya pwedeng gamitin as valid id dahil expired na po ito. NGUNIT, pwede po itong gamitin as nbi clearance requirements for new application of NBI Clearance.

  • ANA JANE GRACE says:

    Hi good afternoon. Ask ko lang pano kung wala ako middle name? Ano pwede ilagay dun sa box which is kailangan ng middle name? And last, i have postal id pero sa spacinh nagkamali. Tatanggapin ba yun ng NBI? ANAJANE kasi sa postal ko kahit na ANA JANE dapat.

  • Jeremy says:

    There’s no passport option in the type of ID. Nagbago na ba tung mga requirements?

    • Kat Delano says:

      Hindi ko alam bakit wala dun ang passport pero considered po na valid ito. pumili ka nalng ng iba then dalhin mo ang passport mo.

  • dave says:

    i renew my nbi pero pwede ibang tao mag claim after paying in 7/11

    • Kat Delano says:

      Required ang personal appearance sa pagkuha ng NBI Clearance dahil pipicturan ka at kukunin ang iyong finger print (biometrics)

  • Camille Garcia says:

    Mga mam sir may tanong po ako. Yung NBI ko po kasi naiapply ko, nabayaran and naipasa ko na sa satelite office yung resibo last january pa. May HIT po kasi name ko so after 2 weeks pinababalikan sken para i-claim. Kaso until now hindi ko pa nababalikan. Makukuha ko pa po kaya yun??

    • Kat Delano says:

      Napaka tagal na po na hindi mo nabalikan, possibleng wala na po ang iyong NBI Clearance at hindi mo na makukuha.

  • Monica says:

    Hi ask ko lang po if need pa ba dalhin ung actual receipt ng payment or ok na po kahit picture lang?

    • Kat Delano says:

      No need na po, ok lang po ang picture ng iyong NBI Clearance Receipt.

  • Dexter says:

    Hi good evening po. Sinusunod na po ba ng NBI ang R.A. 11261 para sa first time job seekers para libre ang pagkuha ng nbi clearance kasi approved na sya this april 10 and naupload sya ng may 7 sa official gazette. Pano po sya magiging libre kung ang first step sa pagkuha eh online and need ng payment.
    thanks sana masagot po.


    Hi. Paano po kapag may mali sa name ko? Ang nalagay sa form ko is ANA JANE GRACE, alam ko posible yan talaga lumabas. Gusto ko lang sana itanong kung pwede ba siya paayos? Dapat po kasi talaga ANA JANEGRACE, kumbaga space lang naman ang kulang. Sa June 20 na ako babalik. Yun kasi inischedule dahil nagka HIT ako. Need ko ng anser please.

    • Kat Delano says:

      Pwede po! Ok lang po yan, maliit na problem. Kapag po andun na kayo sa branch at tapos ng kunan ng photo, imention nyo po sa NBI Clearance Staff ang inyong concern about sa inyong name at kanya po itong icocorrect.

  • Trecia Nolasco says:

    isa lang po ang valid ID ko kasi nagsisimula palang po ako kumaha ng requirements for employment po. hindi po ba pwede yun?

  • LA says:

    I’m a fresh grad. ang ID lang po na meron ako is police ID. Alumni ID at baranggay ID. nagapply po ako online at nilagay ko po is Police clearance ang ippresent ko. need po ba talaga 2 ID ?

  • Vanvan Fernando says:

    Good day.
    Ask lang po, nung 2016 nag apply po ako nag hit ako tapos hnd ko na binalikan ang nbi clearance ko, hnd ko nakuha. Ngayon, kelangan ko po kumuha ng nbi clearance, gusto ko na po mag start kaso naguguluhan ako kung ano po aaplyahan ko? New application po o renewal? Salamat po.

  • Rona Aurea Teodoro LOGAN says:

    Pano po kung nag kamali o incomplete ung spelling ng name na naitype.pede pa ba ma edit un.

    • rudy says:


  • Leander L. Zoleta says:

    Paano po kaya kapag nawawala yung receipt?

  • ruth treopaldo says:

    hello po null void n po kasal ko gusto ko po kumuha nbi clearance,apelyido ko nung dalaga ako ano po ang need ko dalhin n ID ..kasi po lahat ng ID ko ay panay apelyido ng dati kong asawa…salamat po…

  • Ian says:

    bkit po yung reference number na nasa pic NB1POIO8A1 nawala po yung “NB” letters sa transaction log na naging 1POIO8A1? alin po sa dalawa ang tamang reference number pag magbabayad?

  • Ann julie R. Dela Cruz says:

    Need ko NBI appointments

  • Anhelo Silva says:

    Ako po si Anhelo Silva. Gusto ko pong mag apply ng nbi clearance paano po ba? Firstimer po ako.

  • Jayzon A. Ocasla says:

    Used for applying job.

  • NIKS says:

    Fresh grad po ako wala pa po akong ibang Valid ID’s para sa NBI clearance. Okay lng po bang police clearance lng yung ipresent ko?

  • Romerito L Francisco says:

    Is senior citixens still need online appointment to get NBI clearance. Thanks

  • Joven Gob Jr says:

    Pano po kung ung lumang nbi clearance nawala na..

  • Christian Ampongan says:

    paano po kumuha ng NBI Clearance?
    First timer po kasi ako..

  • Shayne m.mantica says:

    Magandang umaga po.pwd ako mag kuha ng NBI

    • Jane Bautista says:

      Gusto ko lang po itanong paano kung nag apply ng nbi sa san jose del monte branch and hit tapos 15days pa bago makuha if ever ba pupunta sa main branch mas mapapabilis ang process?

  • Jane Bautista says:

    Gusto ko lang po itanong paano kung nag apply ng nbi sa san jose del monte branch and hit tapos 15days pa bago makuha if ever ba pupunta sa main branch mas mapapabilis ang process?

  • Lloyd Vincent Duhaylungsod says:

    goodmorning.. sir nagkuha ako ng NBI clearance last week tapos nginatngat ng aso ko yung NBI Clearance ko.. pwde po bang kumuha ulit ng NBI clearance kahit last week lang ako kumuha? if pwde anung pipiliin ko yung new or renew? salamat sa sagot

  • RAFAEL says:

    My valid id is student id lang so i need to get police clearance? Or certificate of registration ko nalang sa school?

  • Saadodin edris says:

    Pano po bang mag online appointment?

  • Richard says:

    Please give me a link to apply nbi clearance online.thank you

  • alexandria says:

    as of now, out voters id is not yet available, is voters certification valid as requirement?

  • trisha says:

    do they accept student’s license as a valid Id?

  • Gyves Gerona says:

    Bakit po nung nag change na siya sa Paid walang nakalagay sa action niya kahit cancel and details wala

  • Vanesa Aubrey Seva says:

    Hi may i ask if is it okay to claim your NBI on another branch. Last August 16 when I was still in bicol region i had an appointment and the officer told me that I should claim it last September 3 but I didn’t make it because I am at NCR now. Or if it isn’t possible can I apply for a new one? I haven’t claimed it yet so does that means I still dont have nbi clearance?

    • Kat Delano says:

      No, not possible po. Apply ka nalang po ng new nbi clearance.


    Paano po kung naging dalawa ang pending ko sa transaction ko, dapat bang bayaran yong dalawang pending ko sa transaction ko o yung isa lang?

    • Kat Delano says:

      No, kahit isa lang. ignore mo nalang ing isa. wala pong problema yan.

  • Dasil A. Sarahan says:

    hi fresh graduate lang po ako. wala pa po akong ID na zambo city. peru may ma prepresent nanaman ako kung pwedi lang po kung Brgy. clearance nalang?

  • marissa ortega says:

    bkt ndi po aq mkapag online ng nbi??

  • marciano casarino says:

    how do iget my nbi cleat
    rance thank you

    • Geneva Soriano says:

      first timer po ako .. pano makapag pa appointment online sa NBI .. kahit anong brows ko ayaw.. nagbasa nadin ako ng 20 mins .. ala padin

  • Febrin esma leo says:

    How to apply online

  • norse ibrahim says:

    kapag renwe lang po ba makukuha agad sa appointment date kahit may hint

  • Frankie C. Sustituido says:

    Renewal po ako

  • Jolianne lobo carreon says:

    First timer po ako sa pagkuha ng NBI clearance.magpapa apoint sana ako through fb sana ma assist po ako agad at matulungan sa pagkuha ng nbi.kailangan ko po kasi sa bagong work na papasukan ko.sana po makapag appoint po ako bukas ng maaga at makakuha agad..salamat po

  • Jonna Marie B. Velardo says:

    Is voter’s certification can be presented as valid I.D.?

  • Jerico says:

    What if I registered accidentally for two appointments? AM kasi originally napindot ko which is naka-set for 12:00nn. I want to change it to PM sana so I registered for another appointment uli kaso when I did, 12:00nn pa rin yung time. So as a result, 2 reference number yung meron ako right now. Would I have to still pay for the other pending transaction I made?

  • Jun Tito Ramirez says:

    Can i reschedule the appointment which i have already paid for?

  • Reyna says:

    Pano po makakakuha ng nbi clearance yung mama ko kung isa lang ang valid id (postal id, and voter’s id sana pero di na nagrerelease ng voter’s id dahil magkakaron na daw ng national id)? Kung kukuha naman ng police clearance eh kailangan din ng 2 valid ids. Pano na? Kailangan lang sana yung nbi clearance for passport application dahil late registered yung birth certificate. Kaya nga kukuha ng clearance para magkaron ng valid ids. Tapos kailangan naman ng atleast 2 ids para sa mga clearance. Please answer. Thank you!

  • Myla says:

    I paid using Online Banking(BPI), should I print the email from Dragonpay confirming the payment?


    I would like to Renew My NBI Online but it’s not Available. May you please open the Opportunity to renew online so it less hustle for All OFW to do such many steps.thanks

  • paul eric fernandez. says:

    dapat po kung sakaling may same name yung dating aplicant ilang taon na siyang hindi kumukuha dapat ma void na or
    ma clear na siya malaking abala sa mga wala namang file sa nbi at malinis naman ang pagkatao kawawa naman yung na hit pano kung urgent at kailangan agad agad nang isang tao yung nbi at kailangan sa trabaho tapos na hit ang haba na pagaantay 2days or 3 days kaya naman siguro maayos ehh malaking abala at malinis ang record kaya ang bansa natin tayo ang pinaka kulelat sa mga transsaction kaya walang asenso

  • Limelyn esmas Zita says:



    Applying an NBI Clearance

  • William Hall says:

    Does all this information apply to a foreigner wanting NBI clearance

  • Ma.Theresa pimentel says:

    Can I fill up all the registration form for my sister? She didn’t know how to answer all the Q&understand all procedure in nbi online application.just only filling all the registrations form.I address it in her account to personally get all she needs to bring in her appointment .the problem is I’m in country side she is in the other country side.I’m the only one who can help possible?

  • Ma.Theresa pimentel says:

    I lost my old nbi ..I don’t have any copy of my old nbi clearance what should I do?


    I want to apply getting NBI clearance

  • rjfgb13 says:

    Good Day! I paid my fee earlier and it appeared in my transactions PAID. Though there was no “details” button on my actions column where I can get my reference number. What actions shall I take? Thank you.

    • Nathalia Sandiego says:

      Good day, what if I only have one(1) valid id. What documents could I use instead.


    I want to apply getting NBI clearance

    • Joey Bañiel Pardiñas says:

      I want to apply getting nbi clearance

  • Jumar Gonzales careso says:

    How to apply

  • Clyde V. Garcia says:

    I missed the scheduled time of claiming my NBI clearance due to an urgent important appointment at work. Can I still get my renewed NBI clearance 4 days after the scheduled date? Thank you for your response.

    • Kat Delano says:

      Of course pwede pa din. andun pa din yun pero kunin nyo na po ang inyong NBI Clearance ASAP. Ung iba kasi hindi na nila nirerelease kasi matagal ng hindi nabalikan.

  • Radhika says:

    hello Admin, You give us to very useful info. Thanks For shearing.

  • laarni says:

    Hello ano po bang pwede na valid i.d sa first time job seekers kasi pabalik balik ako sa she center Mandaluyong wala pa po kasi akong valid i.d

  • Sol says:

    How to apply online

  • Jumaoas angelica says:

    I want to sign in online but i want to pay in nbi office what can i do

  • Felix says:

    How to git

  • Richard gragasin says:

    Panu po mag fillup s nbi online clearance

  • Myel Ann Genido says:

    Will the NBI still allow me to get my clearance, kahit po yung fingerprints/biometrics ko ay malabo since I have hand dermatitis?

    • Kat Delano says:

      Yes of course. Tatanggapin nila yan dahil sa iyong medical condition. Bago ka mag biometrics, inform mo na agad yung NBI Clearance Staff sa sitwasyon mo.

  • tracy says:

    i set an apointment at san rafael bulacan .. pero wala po lumalabas na AM/PM does this means na wala sila schedule?

    • Kat Delano says:

      I think sarado pa din po ang nbi clearance kaya po inactive ang mga schedule sa website.

  • Joan jumaday says:

    Makakaasa ba ako sa nbiclearance online

  • Elson delson santos ergino says:

    Panu po mg fillup sa NBI clearance sa online

  • Elson delos santos ergino says:

    Panu po mg fillup sa NBI clearance sa online

  • Arlene balicoco says:

    Hi po ask ko lang po kc nag apply po aq nf nbi clearance sa cavite sa sept 28 ko pa makukuha . Ngaun po ang problem nandito n po aq sa pasig di po ako makapunta dun kasi wla na aq budget at mahirap na sumakay pwede ko kaya na dito ko nalang din i claimed?

  • Datumanan Galmak Pendatun says:

    Hi what if i can’t provide 2 valid ID in just 2 weeks is it my payment will be refunded?

  • Mary joyce concepcion says:

    Paano kapag di alam na within 24hrs lang pwede bayaran yung nbi. Valid pa rin ba yung reference no.? Pwede pa rin ba pumunta ng nbi office?

  • Corina Rose C. Ebdane says:

    Can I go to the NBI Office prior to my schedule??since I can’t re-schedule.

  • Neil Conrad Malimban says:

    Pwede ko bang kunin ng adavance sa schedule ung aking nbi clearance

  • Wella Cayabyab Almase says:

    i was schedule for apperance last March 15 but because of our ECQ i didnt make it when will be my apperance be moved? Thank you very much.

  • Klarissa Mae Gavina says:

    I already have my Reference number to claim the releasing of my NBI CLEARANCE last JANUARY 25 2021, but cannot make it to come back.
    What will happen to this ? Do I need to get a new one and schedule again for appointment ?

  • Jane sheryl Matcho says:

    mababalewala ba yung binayad ko once na hindi ako maka punta sa araw ng appointment ko?

  • Jewel Ros Calibo says:

    Nov.25,2021 yung appointment date na nakuha ko kasi yun lang ang pinaka malapit na available date nong nag process ako onlin. Pwd po ba pumunta ahead of schedule?
    Ask ko lang po para di sayang sa oras at pamasahi.

    • Kat Delano says:

      Hindi po. Kaya po tayo may SCHEDULE o APPOINTMENT para po organized ung mga NBI Clearance Applicants. So I strongly advised to follow your NBI Appointment.

  • Janice Napire says:

    Nakalimutan ko po kung among bramch ako naka schedule ng for appppointment and pick up NBI Clearance. Ano po gagawin ko? Nabayaram ko na po kasi