How to Apply NBI Clearance Online

October 1, 2018 10:25 am

Author’s note: This post about NBI Clearance Online Application was updated on January 14, 2020.

NBI Clearance has become an important part of our lives. A few years ago, we had only one way to obtain a copy of the Clearance but everything changes for the better. Our Government, through the National Bureau of Investigation opened the opportunity for its applicants for an NBI Clearance online application which makes the entire process more efficient.

The big problem with the manual processing of NBI Clearance is that it is too slow (a perfect venue for Red Tape). The majority of the applicants is ranting about the long queue lines and it’s driving them crazy!

NBI Clearance Online can be easily done online and skip a few steps of the old manual way. It also eliminates the manual filling out of application forms since it can be done online. No more long queue lines. No more wasted time waiting for your turn. The NBI clearance online application eliminates 3 steps of the process, namely: Data Verification, Payment to the Cashier and Filling out the Application Form!

The only disadvantage or draw back from the new system is it delays you for a day because of the Scheduling Task as to when to visit your selected NBI Clearance Outlet where you process your NBI Clearance online application.

Let’s start our NBI Clearance Application journey.

In this tutorial, I assume you are a first time user and you don’t have an NBI Clearance account.

Register an Account with NBI Clearance Application Online

I want you to go to their website, its

How To Apply Nbi Clearance Online Nbi Clearance Website

Assuming you don’t have an account in NBI Clearance Online Application Website, on the right side of your screen you’ll see the “REGISTER” section (you may check out NBI Online Registration). Click the check box if you have an old NBI Clearance or not. For the purpose of this tutorial, we will select NO.

Once you checked the “NO” from the check box, the required fields will change. As shown in the image below, you are required to input all the required fields needed to complete the NBI Clearance Online account registration.

How To Apply Nbi Clearance Online Register New Account

Type in your Gender, Civil Status, Birth Date, Complete Name (First Name, Middle Name and Surname), your active/working email address and your assigned password.

Once done, click the “I ACCEPT TERMS OF SERVICE” check box. Another pop out window will appear. The message will tell you about the description of the service and privacy. You don’t have to read it, you can just skip reading and click the “I AGREE” button.

How To Apply Nbi Clearance Online Nbi Clearance Website Terms And Condition Agree

After you clicked the button, an important reminder will show up in your screen. The window will show you the details you have previously entered. Make sure to double check it because this is the last chance you will be able to edit it.

How To Apply Nbi Clearance Online Personal Information Confrimation

I suggest to read it line by line to check if you got it right. If you confirmed what you’ve written is correct, then press the “YES” button to proceed.

Log In to your NBI Clearance Account

How To Apply Nbi Clearance Online Nbi Clearance Sign Inlog In

Log in to your account by filling up the email address and the assigned password from the previous step.  Click the “SIGN IN” link at the right side of your screen.

After the confirmation of the details, it will redirect you to the NBI Clearance Application Dashboard. This will test if you have successfully registered your account. If you’re seeing the same screen as shown in the screenshot below, that means you’ve successfully registered an account with NBI Clearance.

Fill up and Submit your NBI Clearance Application Form

The next thing to do is to complete all the details needed in your NBI Clearance Online Application Form.

This is the place where you need to complete all the required Applicant’s information. Kindly complete all the needed details to proceed with the next step of NBI Clearance Application.

Enter the following details such as your Contact Details, Family Background and other information such as Educational Attainment, Occupation, Religion, Height, Weight, Complexion and your Identifying Marks if applicable.

How To Apply Nbi Clearance Online Nbi Clearance Applicants Information

You will be directed to this page, where you can view all the Personal Information you’ve just enter. Double check each item for errors.

Once completed, head down to the bottom of the screen and click the “SAVE INFORMATION”.

How To Apply Nbi Clearance Online Save Personal Information For Nbi Clearance

Now you’re almost done! Please note that the information you’ve entered above can be modified whenever you find any errors or mistake. In the upper right hand corner of the screen, there’s a button named “EDIT INFORMATION”. Just click it and you’ll be back again to NBI Clearance Applicant’s Information page where you can edit the incorrect information.

The next step would be the scheduling an appointment with NBI Clearance Appointment System.

At the upper right hand of your screen, there’s two button. The first one is the “APPLY FOR CLEARANCE” and the “EDIT INFORMATION” button.

How To Apply Nbi Clearance Online Apply For Clearance And Edit Information

We already know what the “EDIT INFORMATION” do when you click it right? So we’ll proceed with the next step.

Schedule an Appointment in NBI Clearance Outlet

Click the “APPLY FOR CLEARANCE” button!

After clicking the button, a confirmation window will appear asking you to provide the what ID you are presenting when applying for NBI Clearance. In this tutorial, I have chosen to present my Philippine Passport.

Write down the available Valid ID you have such as Driver’s License or Passport or anything that is accepted by NBI Clearance Branch.

How To Apply Nbi Clearance Online Valid Id To Present

Please note that you are required to bring a valid id for when applying for NBI Clearance. Valid IDs Accepted in Applying in NBI Clearance.

For the next window, make sure to read the Important Message and click the “Close” button.

You will be then redirected to another page where you must schedule an appointment with NBI Clearance. This way, you can select the date when you will be processing your NBI Clearance.

How To Apply Nbi Clearance Online Schedule An Nbi Clearance Appointment

Select the NBI Clearance Branch where you want to process your NBI Clearance. Just select the name of the NBI Branch from the drop down list.

Select your preferred date when you want to process your NBI Clearance. Schedule your NBI Clearance application by selecting your preferred schedule if its AM or PM. Click the blue boxes corresponding to the date you want to process your NBI Clearance as well as the schedule.

We’ll just tackle each section one by one. We’ll discuss first the NBI Clearance Branch.

In this section, what you need to do is to select the NBI Clearance branch where you want to process your NBI Clearance Application.

In my case, I will select the NBI Clearance Center Manila which is the main branch of NBI Clearance located at UN Avenue Manila.

How To Apply Nbi Clearance Online Select Date And Time For Nbi Clearance Application Appointment

You can type in the location to be able to quickly search the list for your preferred NBI Clearance Branch.

The next item on our list is the NBI Clearance appointment date and time of your application.

Just right below the NBI Clearance Branch, you will be presented will a calendar showing the time and the number of slots available on that day. Select your preferred date and time for your NBI Clearance Application.

The highlighted dates are days which the NBI Clearance branch accommodates applicants while the greyed out dates are unavailable. There are only two selection for the time of the application, AM and PM.

We’re almost done!

Right after setting an appointment, you will need to complete your NBI Clearance Application by paying the required NBI Clearance Fees.

Pay your NBI Clearance Online Application

As an NBI Clearance Applicant, you have four (6) options to choose how you will pay your NBI Clearance. These are through:

  • Banks (Over the Counter)
  • Banks (Online)
  • Mobile (Payment through GCASH)
  • Bayad Centers
  • Multipay
  • ECPay
  • 7-Eleven

For Over the Counter Payment in Banks – you need to go to accredited banks such as BDO, Metrobank and BPI to pay your NBI Clearance. In this type of Payment method for NBI Clearance, a service fee will be charged to your NBI Clearance. For BDO transactions, they charge an additional P25 for over the counter payment while P50 are charged when you pay through BPI.

For Bank Online Payment – you can pay online using your Online Banking app such as BDO Internet Banking, BPI Express Online, Chinabank Online, Metrobank Direct, RCBC Access one, Unionbank EON/Internet Banking & UCPB Connect. Just like over the counter payment, a service fee will be charged to your NBI Clearance. The amount varies from P40 to P100 depending on the Bank where you are transacting.

Mobile Payment – you can also pay using your GCASH. A service fee will be charged accordingly.

Bayad Centers – you can proceed and pay to various BAYAD CENTER outlets or to their partners like Cebuana Lhullier, SM Savemore, LBC, Robinsons, eBiz, Petnet, Landmark, Waltermart, Isetann, Sta. Lucia East Mall, USSC and selected branches of Villarica Pawnshop, Palawan Pawnshop, Prime Asia Pawnshop, 2go Express, Tambunting Pawnshop, Raquel Pawnshop, DIrect Agent 5, CVM Pawnshop, Sinag Pawnshop, San Roque Supermarket, Luzon Development Bank, Citystate Bank, Go Beyond Expectation Remittance Ci., and more. Just like the others, a service fee will be charged accordingly.
Don’t be confused on the service fee and your NBI Clearance fee. The final amount will be shown to you together with the NBI Clearance Payment Reference Number that you will present when you pay your NBI Clearance Application Online.

7-Eleven – I have written a separate tutorial on how to pay your NBI Clearance Application through 7-Eleven here.

Going back to the tutorial, click on the payment method you prefer. For this scenario, I will pay my NBI Clearance using the BANK OVER THE COUNTER method through BDO.
This window will appear, please read it carefully and click “PROCEED” button.

How To Apply Nbi Clearance Online Nbi Clearance Payment Details

The NBI Clearance website will show you the transactions summary of your NBI Clearance application. Click “PROCEED TO PAYMENT”.

Select your preferred Bank from the list. The NBI Clearance authorize the following banks to accept the NBI Clearance Payment, these are:

  • BDO
  • BPI
  • MetroBank
  • Robinsons Bank
  • Union Bank

I have selected BDO as my bank where I will pay my NBI Clearance Fee. It will show the reference number and the final amount which is P155.00.

You may click the link “view and save the instruction online” to view the payment instruction for your reference.

A reference number and the final amount that you need to pay for your NBI Clearance will be shown. In my case, the amount to be paid isP155.00.

How To Apply Nbi Clearance Online Nbi Clearance Reference Number

In case your wondering how it arrive at the P165 if the NBI Clearance is just only P115. Here’s the breakdown of theP155.00 payment would be P130 for the NBI Clearance, P25 for the NBI Clearance E-Payment Services and P25 Bank Service Fee.

You may save the NBI Clearance Payment instruction for your reference. If you don’t have a printer, you can just snap a photo of it from your mobile phone.

The important details here are the Reference Number, Account Number, Account Name, the BDO Deposit Reference No. and lastly the Amount. Please make sure to pay it in the bank before the Deadline indicated in the Payment Instruction.

Now go to the nearest BDO or any bank you have chosen to pay your NBI Clearance and pay the amount for your NBI Clearance Application.

Print NBI Clearance Application Form

After paying your NBI Clearance in BDO, make sure that you have your deposit slips.

Now, go back to the NBI Clearance Online application and log in to your account using your registered email address and password.

Go to the “TRANSACTION”. It can be found in the left side of the website.

You will see the previous NBI Clearance Application. If you haven’t paid your application, you can see the status that its “PENDING” just like in the image below.

But if you have already settled the payment, the status will change to “PAID“.

Now, you should print your NBI Clearance. Click on the Details button

Once this window appears, click on the button “PRINT APPLICATION FORM”. It will open another window

Here’s an example of the NBI Clearance Application Form Online.

Process your NBI Clearance

You may now process your NBI Clearance in their NBI Clearance Office.

Some useful advice:

  • Bring Two (2) Valid Identification Cards.
  • Make sure to follow the appropriate dress code allowed in the NBI Clearance Outlets so that they will let you in without any problem.
  • Bring the printed NBI Clearance Application form, the one which I’ve shown a while ago.

When you arrive in the gate of NBI Main, or any of its satellite offices, don’t waste your time. Ask an NBI Personnel currently stationed to assist the NBI Clearance Applicants right away. Ask them that you are an NBI Clearance ONLINE applicant. He or she will give you some directions where to proceed so listen carefully.

Have your picture taken then the Biometrics will be the next step. The two steps will be too easy for you, right? No need for a thorough explanation for this!

The last step would be the issuance of your NBI Online Clearance. This is where you go to the printing facilities of NBI Clearance and receive your fresh-from-the-printer NBI Clearance!

Congratulations! You just successfully applied for your NBI Clearance! Do you have anything to say to us? Let us know in the comments!

P.SWe have recently published an updated guide on how to apply for NBI Clearance Online in 2019, you might as well read it. We also included Frequently Asked Questions that you can refer to if you have questions to ask. (

NBI Clearance Online

406 thoughts on “How to Apply NBI Clearance Online

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  • arlygon c. de los reyes says:

    for renewal of my NBI Clearance

  • arlygon c. de los reyes says:

    how can i apply my NBI clearance on line sir/madam im a nefew of agent lalusis

  • Arlyn G. Cupas says:

    How to apply online NBI clearance

    • Jerick says:

      Pano poh mag.apply through online poh NBI clearance ma’am

  • vida dones says:

    do you have a satellite office in cavite?

  • Max says:

    hi NBI – pwede ba ma process and nbi online sa iligan city if so ano po ba ang location code sa Iligan city? or if not pwede ba sa Cagayan de Oro city din? ASAP? thank you

  • Chris says:

    Hi! Just want to ask about how to renew my NBI clearance while im on abroad at the moment?Is this online process is fit to what i needed? I need a quick response.

    • Name says:


  • laiza says:

    im getting error msg and cannot book my request. can just go directly to nbi office w/o doing this booking process?

  • Guest says:

    After I text 09175638054. I didn’t received any reply. How can I know if my schedule is confirmed???? Should I receive a confirmation????

    • cindy says:

      hey i have the same situation… No txt or reply for the confirmation.. what did you do? you still went to schedule you book?

  • charppz says:

    how to apply NBI clearance online ?


    How to get a NBI clearance for abbroad. What are the requirments needed to apply?

  • bheb ang says:

    3 days na akong nagpapabook ng sched pero laging service unavailable. Pakiayos naman po serbisyo nyo! Imbes na mapadali ang mga bagay bagay e lalo pang napapalala. Try again later daw, e jusko, inabot nako ng 72 hours wala pa rin!

    • Yukisoba says:

      suggest ko lang po na pumunta nalang kayo dun sa location na pagkukuhanan nyo ng nbi clearance kahit walang response sa text basta dalhin nyo lang yung QR code prinout. I-coconsider naman po nila yun kasi nandun na kayo at wala masyadong tao pag online. Wala naman din kasi silang sinabi sa instructions dito na magrereply sila sa text message for booking an appointment. Ganun nlang po gawin nyo kung gusto nyo. =)

      • bheb ang says:

        Thanks sa advice! Nagpunta nako dun kahit walang reply ung sa booking ko. All went well naman. 🙂

  • geraldine lara says:

    im asking lng po if pno po ako mkakakuha ng nbi clearance tru net…..tnx much….

  • Yukisoba says:

    Everything went fine for me. I went to PPP authorized outlet (the one I chose was 1World Cash located at Rm.501 Prestige Tower in Ortigas/near Taipan Bldg). They processed the payment for just 5 mins and gave me the ref# I needed so I can fill up the NBI form online. I just followed the steps that is being instructed here and I was able to print the NBI Clearance QR Code. Take note that it will also be sent to your email address if you don’t have any printer available. Finally, I sent a text message to the mobile# provided for the appointment and I chose RobGalleria this time. It really is fast. I guess the only thing you need to consider is your internet connection speed and just be careful in following instructions. Ask for someone’s help if you are not sure of what is needed to be done especially in putting your information online. =)

  • chacha says:

    may outlet din po ba sa montalban municipal hall ? kase sabi ng friend ko meron daw.

  • กันสาด says:

    Heya exceptional blog! Does running a blog such as this take a large amount of work? I’ve absolutely no understanding of computer programming but I had been hoping to start my own blog in the near future. Anyhow, should you have any ideas or techniques for new blog owners please share. I know this is off subject however I just wanted to ask. Thanks a lot!

  • bheb ang says:

    guysss kung nagpabook man kayo, at wala kayong natanggap na confirmation, okay lang naman. proceed na kayo dun sa napili nyong nbi clearance outlet. aasikasuhin na kayo agad dun. wala pang 5 mins ayos na 🙂 di na kelangan pang pumila mula madaling araw hehe

    • jackie says:

      patay na! kilan pa mgbubukas ang nbi dasmarinas sa robinsons!huhuhu..hirap nmn nito

  • jomarie says:

    why i cant validate my registration ? i processed a payment already and ive attempted to register several time and it keeps giving me error message.. how should i address this one.. i processed payment from PPP ever gotesco

  • sasa says:

    i went to globe today and told them that ill pay for the nbi clearance and the cashier told me they dont process the payment for nbi clearance anymore.

  • nuna says:

    is it possible to process my nbi eclearance even if my reference # is expired? I already have a printout of my QR code, and everything is set. I wasn’t just able to book for an appointment in nbi until my reference # has expired. Sayang yung binayad ko, kahit wala pa naman akong nakukuha from nbi.

  • Nea says:

    Hi, I payed thru PPP. Registered online and still I haven’t received any confirmation number from nbi online so I can proceed to the next step?

  • Greg says:

    I didnt receive any confirmation code. And the email address that was provided to address this issue isnt working too…. Hayyyyyy

  • how to renew nbi clearance online says:

    i need response

  • bas says:

    its working correctly thanks !

    • M says:

      Did you received an acknowledgement with your booking when you texted 09175638054?

  • bas says:

    they give confirmation code on the email that you give to them…make sure that your email is active to verify your confirmation on there web site..

  • M says:

    I sent the text 09175638054 for booking twice, I never received any acknowledgement. Now, I am not sure if they received it or lost. Not always flawless. Gezzz

  • Juan Ferdinand Blardony says:

    May I ask if NBI in Robinsons Galleria Ortigas is open during Saturday? Because I’m having a training in a call center and my only time to go to NBI is Saturday only. I hope you will reply as soon as possible. Thank you so much.

  • Juan Ferdinand Blardony says:

    Please email me the answer to my question Thank you.

  • Jennifer J. Gilay says:

    is this possible here in davao?

  • sharon bernalez brillante says:

    hi this is sharon bernalez brillante would like to asking about how did i renew my nbi clearance b’cause its already expired need to get new one for my partner visa but how b’cause im pilipina and my nbi clearance i can’t go to philippines to get it im here in australia right now please help me

  • mark says:

    i just went to the globe telecom nearest to me… they said they are not anymore entertaining such transaction..

  • Martin says:

    Good day, I entered my registration number as well as a valid email address, but I have yet to receive my confirmation letter; It has already been 24 hours since then. I made my payments through PPP. I’d really appreciate some help, thanks.

  • nitnit weng calzo cababag says:

    Ano pong need you sa pag kuha ng nbi,, mag oopen po sana ako ng bank account. ? Tnx

  • Eileen Hullano says:

    Good day! Admin! Tanong ko po kung Pwede ba akong kumuha ng NBI na translated in French,German or Italian?

  • Eileen Hullano says:

    Hello! Admin! Tanong ko lang po, kung pwede ba akong kumuha ng NBI clearance na translated in French, German or Italian…. Marriage purposes..

  • sheila says:

    good day sir ask ko lang poh kasi meron na poh ako nbi clerance abroad ofw . tpos xpired na poh. ngaun kailangan ko xa ko xa e renew kya lang sea ferers anu kailangan ko requirements?

  • Manuel Nolasco says:

    I only have NSO authenticated birth certificate and police clearance.. other than this i have no more VALID proof of my identity sira na kasi school id ko.. can I present those mentioned above as valid ID?

  • john says:

    Hope this helps, For manila you can pay at any accredited PPP centers. Here are some that are in manila ( Monies money changer in recto morayta , 2 branch in 168 mall old and new 4th floor and 3rd floor. After paying 140, keep the receipt, then register online at nbo online application, simply follow the steps. at the end of online applicationa t their website, you have to print the QR code , a confiration of the code will be sent to your email also, so make sure you remember your emails password and use an active one please then set an appointment then i would suggest when you set an appointment via text at 09175638054 with the following format BOOK confrimation code branch date of appointment time and fullname BOOK 125687 NBI MAIN 12112013 1000 Juan Dela Cruz then send to 09175638054 … set it at The main branch at UNITED NAtions manila, since its 3 minutes walk only from tht lrt station. present the print out of the qr code at the 4th floor, if no hit on your name , you can get it right away. if have hit, 5 working days.

  • mica angela p. velasco says:

    i already paid 140 at PPP. and entered the ref # but until now no confirmation yet….what should i do.i’m always checking my email…whats the problem.

  • Gaygay, Cheryll Loja says:

    renewal nbi clearance for abroad

  • john paul says:

    hi good morning po… pwede po ba ang philhealth id for valid id? kasi may UMID naman po aq,. kukuha din aq ng brgy clearance kung kung kelangan po…

  • Dj Royo says:

    Good day! I have been waiting for the confirmation email since this morning ( Dec 16,2013) and until now no email sent. I entered my correct email address ( and typed in the correct reference number, is there any issue today? – Djoandel Royo

  • Josephine Namocatcat says:

    Is there any NBI online office to apply here in Cebu City? as i’m planning to renew my NBI clearance.

  • Christine de Leon says:

    hello, i would like to apply for an nbi clearance for work purposes, but i only have one id which is my passport i just came back from Singapore last year so the on;y id left with me is my current it okay if i drop by today at any of your centers and apply?

  • lalala says:

    Went to NBI Alabang branch last December 27, 2013, they said that come this Jan 2, 2014 they will no longer honor the e-nbi system they implemented because they will implement a new system. Was so disappointed and asked them what will happen to the payment made thru pinoy pera padala for the NBI clearance. And they said that it’s gone and they cannot do anything about it. Why the hell did they not update their website regarding this issue.- posted by someone

  • malou says:

    Meron po ba dito s cebu.kasi ang haba nang pila mula 3 am..sana po may online din. Thank you

  • Kelvin Pancho says:

    Ask lang po, pwede ko bang ipa reprint ung NBI clearance ko? Valid pa naman until feb. Kailangan na kailangan ko lang talaga.



  • dan caros says:

    under maintenance po ang website para sa online registration, mag apply sana ko ngayun

  • eem says:

    nbi systems sucks talaga.. They have new system which is implemented in January kung kelan madamin kukuha? At sasabihin di pa masyado bihasa sa “new system” mga employee? What a lame excuse!! they should have train their employees bago isabak. Ayusin din nila online dapat, use the technology para gumaan serbisyo sa taong bayan hindi yung makalumang systema pa rin pinaiiral. dapat may testing phase sila bago i-implement to para walang perwisyo sa iba.

  • angelita says:

    hi goodmorning . i just want know if meron pang kuhaan ng NBI Clearance sa ever commonwealth . thank you .

    • malcort says:

      i went there yesterday, and according sa guard na nakausap ko. wala na daw.

  • Gwen says:

    gosh! bakit wala sa bacolod? ang hirap kaya gumising ng sobrang aga… as in ung madilim pa tapos pgdating mo eh 100+ na ung number.

  • Ronaldo Parcon says:

    hindi pa rin sya ganun ka convinient….alam nyo ba habang narito ako sa Pinas, nakakapag renew ako ng police clearance sa Australia. Through correspondence lang. Online application, tapos babayaran through your EFT card or credit card, kapag na post yung bayad mo , they will send you forms to sign and scanned and send back. Ang reference ID na hinihingi nila ay: ATM card; Driving licensed ; Passport; Tax number; mailed letter na may name and address, all scanned and send. Ang pagkakaiba kasi doon…they can investigate the documents right on their seats…..bakit kasi ayaw nyo pa sa National broadband network……kahit saan agency ng gobyerno ang bagal ng network……hay buhay!

  • melissa says:

    meron po ba sa NBI Batangas?

  • NBI GAGO says:

    PUTANG INA NYO NBI!!!!!!!!!!

  • Esperanza B. Bulawan says:

    Good day po,I am presently working here in Cyprus,and I applied for job in Canada.How to renew my NBI clearance here.Please I need your help. Thank you,ang More power!GOD BLESS!!!

  • URGENT says:


    • majinbu says:

      pwde pa po ba mag renew online? pls reply ASAP!!!

  • michael santos says:

    bukas po ang nbi pag sabado tnx

  • marichu mendoza says:

    how to make an apoinment?

  • che salting says:

    good day sir/madam, I applied for NBI clearance in lucena city quezon…and i needed badly my NBI clearance because I am scheduled for deployment already this jan 21..and will be submitting to the agency within this week ..can I just get the NBI clearance at your main branch because the NBI in lucena is still upgrading their system and to be release on jan 21..What to do?

  • apple vem says:

    effective ba ung online nbi? help me out. badly needed.thnx.

  • marilee sagun says:

    effective po b un online nbi,,pls i need,,my bnyaran aq agents dito s hk kso npakabagal,keso npakadami dw pila now pinas kya d ngawa 2 weks n aq ngwait wala p dw mahal p nman sila manigil..pls help me thank you


    kukuha po ako ng NBI Clearance For travel

  • Mark Ian Imperial Seno says:

    Pano po kumuha ng NBI ng naka online?

  • venus j. suico says:

    active pa po ba yong online nbi clearance…..

  • reynan lindayao says:

    tanong kulang po bakit hindi po lahat ng city o municipal ay may nag issue ng nbi clearance… mas convenient kasi sa lahat ng mag rerenew o kukuha ng nbi clearance kung mismong sa munisipyo o city hall na nila ay meron na. sa lahat po kasi outlet ng nbi na nag iissue ng clearance e hanggang 500 person lang po… were as kung meron sa lahat ng city hall ay mahahati po ang mga applicant for nbi clearance..

    • belle says:

      !!! bakit ganon sa march ko gagamitin ang NBI clearance tapos sa april 22 pa daw pwede anong klase yon? im so dissapointed

  • boyet says:

    Pwede na ba kumuha ng NBI clearance? Galing ako sa Robinsons Mall – Dasmarinas, HINDI pa daw sila makapag-issue ng clearance dahil may problema daw sa “sytem”? Ganun din sa Robinsons – Imus. Kaylan at saan na po kami pwede kumuha ng NBI clearance? Hindi rin gumagana ang Online Application ng NBI.

  • MIKE E. RAMA says:

    pwd bako kuha ng nbi online?

  • Cliff says:

    Hello, may nakapag-try na bang mag-apply ng clearance this month (January 2014) gamit yung online appointment? Gumagana pa rin ba?

    • tin says:

      Still NOT! tsk “The NBI Online Clearance Application server is currently undergoing maintenance and repairs. Thank you for understanding. We won’t be back until further notice.”

  • tin says:

    I was just about to print the code. .. been waiting for the system to work since December pa! I urgently need it now! Guess, I’m left with no choice but to fall in line to the long queue! Define CONVENIENCE!!! 🙁

  • Al Francis says:

    Good Day! Can I apply online? Even if I am from Bohol? Then planning to get the clearance after in Cebu.

  • IDsystem says:

    sana lang ma-implement ang national ID system dito sa pinas, kaya lalong lumalala ang corruption dito dahil kung iisipin, taon taon ang pag renew ng nbi clearance. imagine how much money nbi is getting everyday on all their processing sites. once nagkaroon ng national ID system, lahat ng info nandun na and that is where we Filipinos will see the TRANSPARENCY the we are all aiming for. sana marealize ng bawat kababayan natin ang importansya ng national ID system para sa Pilipinas. no to annual renewal of each and every clearances from the government! yes to TRANSPARENCY!

  • karen says:

    is there anywhere i can pay for the said fee??because the globe gcash did not allow any transaction anymore..ive tried already some of the money transfer store but all of theme answers the say answer they already canceled transactions to your company

  • chen says:

    I would like to know if i can apply my nbi online even im in qatar and please advise how to pay and get the nbi. I am having problem coz in qatar they dont have nbi section and this clearance need by my present employer. Please help me. Its really hard for me to go back in Philippines coz i dont have enough money going there just to get the nbi clearance. Kindly reply back to my email address.thank you.

  • jackie says:

    kailan daw tlga ang resume ng nbi sa dasmarinas robinsons.. please reply my email add. tanx

    • jackie says:

      please reply to my email add.tanx

  • gabgab says:

    may nkapag try na po ba ng online application na ito? nkkatakot din kasi bka nagastusan kna tas hindi ka din nman pla mbbgyan ng clearance. thank you po sana a explain kung sino man un g nkapag try na

  • Arturo B. Mercado says:

    Saturday ba puede kumuha ng NBI Clearance sa Robinson Ermita?

  • freddie abrina gamino says:

    what branch open tommorrow

  • neressa G. Gabo says:

    ask ko lng po kung on saturday ba open po robinsons galleria to process nbi???

  • convenience says:

    may nagrereply ba sa mga comments dito???

  • bm young says:

    open ba tomorrow Ang nbi branch at Robinson galleria?pls do reply here.tnx

  • elsee joy lopez says:

    open po b ang nbi bukaz, january 18, 2014 s main office (UN avenue)? thankz

  • John Paulo A. Derelo says:

    open po ba ang nbi lucena bukas

  • analee bullon says:

    hi, i just got married and i don’t have any valid id using my husband’s last name.Can i still use my id with my maiden name together with my marriage contract to claim my nbi clearance?

  • Jessica Limboc says:

    Hi po.maam/ sir ask q lang po anu need po para sa pag kuwa ng nbi po.for travel po kumuwa na po aq date kaso po nwala po ung nbi q po pero d po un for travel po

  • tengene says:

    Kailan kaya maayos ‘to? 3 days na ako pabalik-balik. Wala pa din nangyayari. Subukan niyo magdagdag ng tao para dagdag accommodation. Ang dami ng tao ang kumukuha ng NBI clearance. “The NBI Online Clearance Application server is currently undergoing maintenance and repairs. Thank you for understanding. We won’t be back until further notice. Brought to you by Realtime Data Management Services, Inc. Copyright © 2011-2013. All rights reserved. (Note: Best viewed in Mozilla Firefox and Google Chrome)”

  • chuck beal says:

    i am an american citizen residing here in kororandal and have overstayed my visa by 60 days i want to pay the fee and extend my stay can you assist me

  • Michael says:

    I was told by someone who pretended to work at the Robinson galleria office, that foreigners can ONLY apply for clearance at the NBI main office. I don’t want to believe that is true. Is it true? Thank you

  • Yam Nate says:

    kumuha po ksi ako ng nbi nung dec.2013 tpos po n hit ak kc my kapangalan po ako Sabi nla blikan ko ng jan. Si bnalikan kpo kso sbi nila nbgo dw ung system ng nbi Kya po pinapunta ko s main…ask ko lng po mgkahiwalay po ba ung pila ng new applicant Sa realisung ng nbi need ko po ba pumila ng sobrang haba Pe mkuha ko ung nbi ko…tnx po pki reply nmn po

  • KLM says:

    I got my nbi clearance today. Process is about 1 and a half hour , #20 ako sa pila. Dinayo ko pa ang robinson otis ng before 4:30AM . If pupunta kayo between 3-5:30 makakaupo pa kayo, kanina kasi 6am nakatayo na yung iba. Around 9AM , nagbigay na ng number, which is nasusunod naman pag akyat. Pass 10 nagpapasok na, before 12pm tapos na po ako. Basta ayusin nyo yung pila sa upuan. Magtanong kung anong last pila . Ayun lang. 1st time ko po mag-apply , as in, so nag search ako ng kung saan ako mapapadali. So ayun. Sakripisyo ng tulog 🙂 goodluck!

  • mark says:

    paki reply naman po pwede na ba kumuha ng nbi clearance sa robinsons novaliches at makakkuha ba ako until noontime pag halimbawa 4am ako pupunta

  • Elma Lyn Santos says:

    good we have this! thanks to you guys

  • Indaycare says:

    Wala na pong online ngayon bawal na po kailangan na po pumunta personally any branch. I tried robinson ermita cut off na sila 11 am palang kaya di ako nakakuha.

  • Tara Gallego says:

    Hi! Im based in Japan. Will I still be able to apply online? Which branch do i go to for the biometrics though? The Philippine embassy here in Tokyo? Thanks for your help!

  • yhen says:

    i tried to apply nbi clearance in mandaluyong city hall .at 8am wala ng forms..cut off na daw…

  • Maricar Santos says:

    Yes, those branches can accommodate NBI Clearance online application. Others NBI Branches can’t.

  • carlos says:

    where can i send my text message?

    • Jacob Manza says:

      you can send this to 09175638054. double check before booking your NBI Clearance online application schedule. this should be: BOOKRef#LocationCodeMMDDYYYYHHMMName

  • Jam says:

    After sending a booking request to the cell no. that you provide, should I receive a confirmation that I’m included or I have a slot on the day I requested? As far as I remember, there’s a limited slot in renewing the nbi clearance.

    • Nial says:

      Yes jacob. If i was not mistaken ha, nakatanggap ako dati ng confirmation. Di nalang ata naipost dito sa blog. anyway, don’t worry sa slots. As long as dumating ka ng on time sa oras na binigay mo. mapoprocess yun. kung tutuusin nga, konti lang talaga ang applicants ng NBI Clearance Online. madame pa din ang nagmamanual processing ng NBI Clearance. kea nung nag punta ako, parang ako lang ung nakapila. nagtataka nga ung mga nauna pa saken, baket ang bilis ko daw. hahaha

  • rhein says:

    hello anu po ibig sbihin ng HHMM?

    • Cheska says:

      I guess, ang meaning ng HHMM eh yung HOURS and Minutes na napili mong oras para sa schedule ng pag punta mo sa NBI Clearance Centers. example: 1000 para sa 10:00AM. 1900 naman kung 7PM.

  • aaron says:

    for example, sa santa rosa ako nakatira, pwede rin bang gamitin ko itong online something?

  • Cheezy says:

    Of course pwede po. Pili ka nga lang po ng gusto mong NBI Clearance Center kung saan gusto mo iprocess ung NBI Clearance Online Application. Nasa taas po ung list. Applicable po sya sa buong Metro Manila (di ko lang sure kung meron na sa visayas ah). Taga anitpolo rizal po ako, and since sa manila din ako nagwowork. mas prefer ko mag NBI Clearance online application dahil malapit lang at convenient din. Sa taft po ako nagprocess. kung ayaw mo naman ng online application, itry mo nalang po pumunta sa mga NBI Clearance Branches. Nabasa ko po dito ung list ng branches of nbi.

  • mathew says:

    Is it open any of those outlet on saturday?

  • Lesly Jane P. Dolendo says:


  • Hannah says:

    Pano po if wala valid ID na ipapakita? Kaya nga po nag-apply is for valid ID. Then my voters ID 3yrs na kasi di parin binibigay sa akin ilang beses Ko na binalikan and finollow up papano po yun? Kaya nbi nalang nga apply Ko valid id

    • Elixir Padilla says:

      Pano po if wala valid ID na ipapakita? Kaya nga po nag-apply is for valid ID. Then my voters ID 3yrs na kasi di parin binibigay sa akin ilang beses Ko na binalikan and finollow up papano po yun? Kaya nbi nalang nga apply Ko valid id<—- Eh di hindi ka makakakuha ka ng NBI Clearance! Baket di ka kumuha ng POSTAL ID, walang requirements na valid ID un. Ang kelangan lang eh Baranggay Certificate. Then pag nakakuha ka ng Postal ID, then get NBI Clearance. Bring your Barangay Clearance also. Subukan mo nalang makiusap.

  • karen razado says:

    wat is HHMM stands for sa text. na i dend for appointment!!

    • Elixir Padilla says:

      HHMM – Hours Minutes! Example: 10AM = 1000, 1PM = 1300, 3AM = 0300, 7PM = 1900 clear???

  • blah! says:

    what is the date/time for? the time you fill out this application? or the time you want to claim/go to NBI outlet? (i notice that the date is the date he saved the qr code)

    • Cheese Nues says:

      Yung Date & Time, yun ung gusto or napili mong schedule para iprocess ung NBI Clearance mo.

  • Jen says:

    One requirement is to bring the old nbi clearance copy pag magpaparenew, what if different na yung home address ko for the renewal, will it be processed like the Change of Name o 140 pa din yung fee pag different na yung address? TIA

    • Yohan says:

      I don’t think na may bearing ang magkaibang home address para sa renewal. Ok lang un. walang problem kung magpalit ka man ng home address. Same price pa din according sa purpose ng NBI Clearance. Ung change name? parang ung pag nagasawa ung babae and papalitan na nya ung last name nya? same din po ng process, just bring your marriage contract as a proof tlga.

  • jjed says:

    Until when valid ung receipt? Paid it last feb. Pde paba ko mgpa sched?

  • tcad says:

    tanong ko lang po, what if nabura mistakenly yung reference code na sinend ng nbi after ng payment through gcash? thanks!

    • Michelle Anne says:

      I think pwede naman siguro mag reprint.

      • chris papio says:

        ,ask q lng phoe how long it takes bgo dumatng ung email ng nbi for confirmation code nd p kxe aq makapgfill ap ng personal info q..

        • arlinda gonzales says:

          dpat vah byaran agad sa g cash?bgo ang sced?

          • irene says:

            nbi online sucks..i tried 30 times already to validate but i cnt get through…

          • Chai says:

            mali po ba yong 140 lang na binayaran

          • Chai says:

            hello po, I am having trouble registering! NBI website keeps saying “Please make sure you have not mistyped your reference number and payment date/birthdate”. I have typed info correctly but it looks like it isn’t taking it? What should I do, I tried to send message to helpdesk: ( and ( but I only got failure notices.

          • Edeliza Medrano says:

            Help!!!! Po,,, please sa may mabuting puso po jan makakkuha po ba ako ng nbi kahit nandto po ako sa korea??? Please,,

  • Vic says:

    Seems to me this has a lot of maneuvere is there any way na maisend nalang sa home address?

    • Michelle Anne says:

      No. Required ang presence mo sa NBI Clearance Location para makunan ka ng Picture and finger print through biometrics. Impossible ung sinasabi mo. Once na gawa mo na din naman ung NBI Clearance processes, makukuha mo din sya agad as long as wala kang NBI Clearance HIT. Anyway, to sum it all up. Required ang presence.

  • Maan says:

    Can this method be used for new applicants or is this reserved for re-applicants/renewal only?

  • alvin manansala says:

    hi! what will be the procedure in getting NBI clearance if you’re outside philippines. is it possible to get online process?

  • carlito l. gellidon says:

    kahapon pumunta ako sa nbi clearance sa robinson lipa city. ang sabi ng employee sa counter ay wala ng renewal ng nbi clearance. new application na raw. ang bayad ko ay sa gcash daw pero hindi kami binigyan ng number kung saan ko ipadala ang payment na 160 pesos daw. bakit wala ang halaga nito sa online payment schedule. hindi kaya ma-invalid ang amount nito? sa sm lipa daw ako magbayad ng gcash. sa sm naman ay ang sabi naka-hold daw ang payment sa nbi. hindi ba alam nito ng nbi sa robinson, lipa city? kaya umuwi na lang ako na walang nangyari. may mga gcash outlet dito sa bauan, batangas. puede ba akong magbayad ng 160 pesos (pls. confirm this sa for travel abroaad/employment) at ang number ay iyong nasa on-line which is 28829175638053. updated na ba lahat ito?

    • carlito l. gellidon says:

      sino ba ang nag-rereply sa mga queries dito. hindi ba from nbi o ang mga readers?

    • Jan Sean Santos says:

      “hapon pumunta ako sa nbi clearance sa robinson lipa city. ang sabi ng employee sa counter ay wala ng renewal ng nbi clearance.” Matagal na pong walang renewal. 2011 pa po yata yun, yun ung nagkaron sila ng issue sa contractor nila.

      “ang bayad ko ay sa gcash daw pero hindi kami binigyan ng number kung saan ko ipadala ang payment na 160 pesos daw.” 140 lang po ang binayaran ko. Travel abroad po yun.
      “bakit wala ang halaga nito sa online payment schedule.” walang 160, pero merong 140. Ang alam ko waived na ung 20pesos na other charges.
      “hindi kaya ma-invalid ang amount nito?” para sigurado, tumawag ka sa hotline ng nbi. mahirap po na masisi nyo ako sa huli. reader po ako.
      “sa sm lipa daw ako magbayad ng gcash. sa sm naman ay ang sabi naka-hold daw ang payment sa nbi.” Sa GLOBE Centers ka magbayad. Kahit saang globe centers.
      “hindi ba alam nito ng nbi sa robinson, lipa city?” Hindi ko po alam. I guess, hindi mo na din kelangan isipin ung bagay na yun.
      “puede ba akong magbayad ng 160 pesos (pls. confirm this sa for travel abroaad/employment) again, 140 lang po ang binayaran ko at yun din ang nakasulat.”
      “at ang number ay iyong nasa on-line which is 28829175638053. updated na ba lahat ito?” Gawin mo lang reference yan pag nagpunta ka sa globe centers. Isinulat ko lang sa binigay na papel ng Globe yan number na yan eh tpos sinabi ko sa NBI.

      • cherli tugday says:

        nakakainis ha! ayaw tanggapin ng captcha yung tinatype kong words!!! ayaw magvalidate ! grabeng tama naman ang mga type ko! lahat ng details tama! ref num tama! ayaw pa rin! nakakainis! walang kwenta!

  • Michy says:

    Hi! For POEA reqt., it costs P190. Is there still an additional charge for NBI online application?

  • Roch says:

    I just got to experience NBI’s e-clearance system. However I found their processing not efficient enough. If you can spare some time, you can read about it at my blog and share your thoughts.

  • blah! says:

    how long will it take to receive a confirmation message after you’ve booked your appointment?

    • Paul Andres says:

      Dadating po agad un dapat. Pag di dumating within an hour, dapat po siguro eh tumawag na kayo sa hotline ng NBI para sa help.

  • Lucy says:

    Saan makapagpadala thru ppp? Under cebuana lhuiller ba yan , etc?

  • Vinnia says:

    I will change my single to married name. Is it posible to go straigjt at your satelite or in your main ofc? How long would it take for me to get the learance. Thanks a lot.

  • juanito says:

    sir wala po ako nakita instruction para sa renewal ng nbi salamat po

  • iza gomez says:

    My office b nbi evry saturdy? Exmple if request by the private company. Bpo cmpany.

  • Kris morales says:

    Bakit po limited ang # of apllicants ng nbi dito sa davao?

  • joe says:

    so sa makatuwid, nagapply ka man online pipila ka parin? pra kang nagfillup ng form online, dinala mo sa NBI tapos ganun parin and proseso. haha

  • cindy de ocampo says:

    hi, gusto ko lng po malaman kung gaano katgal kumuha ng NBI clearance requirements for bureau of immigration, for my husband at s akin. requirement po namin for permanent residence. Kc dto s san fdo. la union it takes 3 months daw po.

  • Kate says:

    I booked an appointment to claim my clearance today in ever commonwealth. I went there this morning and i was informed by the security guard na wala na ang NBI sa evercom.. It was a complete waste of time and hindi na ako makapag book para i-claim na lang in another location. NBI please update your site regularly para walang mga false info..

  • Jericho says:

    Went through the online application and got my clearance in galleria in less than 20 mins! Great job nbi!

  • Shaira Mae N. Alferez says:

    Hi, meron po ba nito sa NBI Davao Region ang Online Application to get NBI Clearance?

  • ho xuan phu says:

    i am vietnamese now living in Vietnam, in 2003 i have get NBI clearance at NBI office in Cagayayan De Oro city Philippines while i had being tourist there, now from Vietnam i want to renew or to request a new NBI clearance in order to supplement my document to migrate to USA, this is the requirement from US NVC and UDCIS. So how i can to apply to get a new NBI clearance ? I need your guidance how to have a new NBI clearance. Thank you very much

  • Mica Cruz says:

    I didn’t see any instructions on how to renew my NBI.. Or if wala ng renewal, kahit na may old nbi ka na, sana may explanation here na renewal or new nbi applicant ka eh same na pala lahat!! nakakaloka!!

  • Pao says:

    There is no renewal yet, all applications are considered new. All applicants can use the online system except those applicants abroad. If there will be any problem on your online application, feel free to call NBI helpdesk 526-1294. *NBI Commonwealth is closed since June 13, 2013. Please be advised to proceed to other NBI offices near you.

  • RP says:

    Hi! Do the Identification Cards need to be photocopied or I just have to bring them as is? Thank you.

    • Robin Poynoti says:

      No need sa photocopy. dalhin mo lang. Papakita mo lang un.

  • Pearl P. Maclang says:

    I successfully submitted the account registration and validation of GCASH Payment. Received through email the code number but not the same as the sample email document above. I was directed to the next page for the personal information but it won’t save and move to the next steps. The personal information page is again different from the sample above.

    • Karissa says:

      Hi pearl! Ganoon din nangyari sakin 🙁 Anng gnawa mo?

  • Marie Molina says:

    Hi, i just want to ask, what if i need two NBI clearances? Do I have to pay Php.280 or do i have to pay Php 140 per transactions?

    • Porscha C. says:

      I also experienced doing this kind of request. Two NBI Clearance. What I did was I paid separately. I got Two receipts and two reference number. Just to be safe dear 🙂

  • Marie Molina says:

    Hi Porscha C., having two receipts means I have to secure two application forms right?

    • Porscha C. says:

      Hello Marie, Yes two application form. NBI Clearance Online application po ang tinutukoy ko ah. 🙂 Natakot kasi ako baka magkamali ako ng ibayad sa globe gcash kea inisa isa ko nalang. mas feeling ko, sigurado ako sa gano. anyway, it’s really your call. 🙂

  • Marie Molina says:

    Thanks porscha, ganun na lang din gagawin ko..kasi as per above mention mafoforfeit ang bayad kapag naover sa amount..Thanks for your help.

  • mary mae gandalla says:

    pwede po bang nso nalang po ang requirements??? meron po kasi akong postal i.d kaso nabasa po malabo na ang picture pero nababasa naman po ang kailangan mabasa pwede po ba yun??

    • Mark Disierto says:

      dalhin mo ung NSO mo at ung Postal ID. Tatanggapin naman un.

  • Janine Santos says:

    May I ask may schedule ba po ng saturdays? And also student can also apply right? Thank you. 🙂

    • Mark Disierto says:

      Of course, Students can apply for NBI Clearance. As long as you can present valid ID such as your college School ID. With regards to the schedules, I’m not really sure if its open. To be sure, go there during weekdays.

  • danilo says:

    How many days to dilever my request nbi?

  • Dionivie says:

    I have a problem with my NBI clearance. Regarding with my name’s spelling on it. Before I got my authenticated Live Birth (NSO) I used my non authenticated Live Birth. But then I just found out that my NSO has different spelling, so what I did is I used my authenticated one. My question is, is it possible for me to get a new one or I just renew it and change the spelling? Thank you so much.

    • Mark Disierto says:

      Wala na pong renewal ng NBI Clearance. ang maipapayo ko ay magapply ka ng bago, magdala ka ng valid id na merong tamang spelling ng name mo. kapag nagfill up ka ng nbi clearance application form dapat ang isulat mo ay yung tamang pangalan mo na. kung wala kang id, try mo magapply ng postal id. subukan mong basahin ung link sa ibaba about postal id. baka makatulong pag kumuha ka.

  • raymund says:

    paano po ma register yung may ñ sa pangalan raffiñan po kasi apelido ko

  • tine says:

    gaano po katagal ang reply? nagtext po kasi ako pero hindi nagrereply. tinext ko po ung ganito BOOK 1234ABC NBIMAIN 02142013 0900 Nico Robin Salazar sa 09175638054 sabi ng helpdesk sa 53 daw, nagtext ako walang reply.

    • Mark Disierto says:

      Hi Tine, mali po ung ginawa mo, ung tinext mo at nasa article na ito na: “BOOK 1234ABC NBIMAIN 02142013 0900 Nico Robin Salazar” ay example lamang. ang dapat eh book REFERENCE NUMBER MO NBIMAIN (or kung san mo gusto) then ung date 02142013 para sa Feb 14, 2013 then ung oras na prefer mo. Ung sa akin dati, saglit lang eh. Itry mo ulit po.

      • tine says:

        Hindi po un talaga nilagay ko, kinopy ko lang po ung sample. Pero d ko sure kung tama ung ref no. San po ba nakalagay un? Un po ba ung 9 digit number?

  • emmz says:

    hi what if d q xa nkuha s day and time n tinext q? ok p din b xa mkuha aftr few days?

  • Janine Santos says:

    Sir, for student applying for NBI clearance. School ID lang kasi ang available, ano pa ba ang pedeng present na valid ID?

  • Karissa says:

    hello! iba na ata yung process after getting the confirmation code… Na-direct ako doon sa “complete my registration” wala nman mali pero nagkaroon ng error!!! =( Kainis!! Kailangan ko pa nman na bukas na bukas n yung NBI =( Mababawi ko pa kaya yung binayad kong P140 sa Globe?

  • Mailyn says:

    Pag poh b local ung nbi q pwede poh b un i renew s pagi2ng travel abroad gmit ang online din poh

  • Anonymous says:

    Hello, down yata ang Kapag naglogin ako para macomplete yung registration nagkakaerror ng ‘The page isn’t redirecting properly nbi’. o______O Busy yung lines nila. 🙁

  • maki says:

    pede b ang birth cert as valid id

  • Yasmin says:

    Does anyone here know the difference between the TRAVEL clearance and the VISA clearance? I’m applying for a student visa in Canada and I don’t know which clearance I should be submitting :s

  • Shiera jean says:

    Hello po ask ko lang po pwede po kyang 1 valid ID lang ang ipakita at Police clearance pagka kumuha po ako ng NBI?

  • Chris says:

    NBI alabang nag proprocess na rin ng online application, kita ko sa online guidline nila 🙂

  • Zypheir says:

    sa una mahirap mag register sa nbi-online dami kong tries. then the following day nag try ulit ako pumasok na sya.. working po sya hanggang natapos ko ang booking via text.

    • Chris says:

      gaano kabilis ang confirmation about sa booking via text?

    • Anna says:

      Hi Zypheir! Can you still remember what error message you got on your first try? It seems that I have the same issue. I’m getting a message that I should check the reference number/payment date even though it’s correct.

  • belle says:

    may nbi branch pa din po b sa ever gotesco recto? thank you!

  • RYAN says:

    WARNING: Only payments with the P25 convenience fee (P140.00, P190.00, P440.00) Bali po kung magbabayad kayo ng 140 + 25 pesos pa para valid yung payment nyo, kung hinde baliwala yung payment nyo! Kaasar yung article na to, dapat ilagay nyo kung anong total na dapat bayaran ng tao.

    • Christelle Joy Celis says:

      parang nakasulat naman po sa article ung convenience fee na 25 pesos. “Applicants must pay the exact amount of NBI Clearance Fees plus a convenience fee of P25 according to their purpose of application.” baka po naoverlook nyo lang po..

    • Anna says:

      Sir, yun Php 140 po yun exact amount na babayaran nyo po if local employment ang kailangan nyo.

  • raymond says:

    why is the ref number from gcash not working whenever i try it?

  • xblare88 says:

    my reference no doenst work. the lady form the GCASH center i went to said to pay only 160.

  • Rowena Jensen says:

    I had an interview yesterday at US embassy and need to submit another NBI clearance of my other alias or a.k.a. Name. That name has always have hits and every time I get an NBI clearance, I have to swear that I am not those people who have criminal cases. i hope NBI will have a solution on that to save everybody’s time, like make a note that this person has already sworn and she/he is clear.

  • CL says:

    i paid P160 sa gcash, so that means di nasama ung +25 na convenience fee dun? what to do then? can i just add P25? Thanks.,

  • AB says:

    tanung ko lng, magrereply ba si 09175638054 kung confirmed ba yung booking ko? thanks! document fee is 115… so 115 + 25(convenience fee / online processing) = 140 + 20 (para gcash?) = 160

  • pissedNBI says:


    • Matyl Soriano says:

      Applicants must pay the exact amount of NBI Clearance Fees plus a convenience fee of P25 according to their purpose of application. parang yan ung nakasulat sa itaas sir. Di ko alam baket kayo nagbayad ng 20pesos.. parang mali nga yun. nagbayad ako after ko mabasa uung article na to eh, Ok naman. wala naman akong naencounter na problem. Try mo po ask ung villarica, pero ang pagkakaalam ko void na ung payment nyo.

  • manny says:

    bakit di nalang ilagay kasi ng nbi yung exact amount na babayaran ..meron =+25 at +20..nalilito tuloy mga tao.. kung idiretso sana nila sa website na 165 o 160 para malinaw..pakana lang ng nbi na malito ang mga tao para extra bayad..sana gamitin sa mga kabaong ng mga hinayupak

  • manny says:

    wag nyo ho pansinin yung +25 sa taas..pampalito lang yun.. ang babayaran lang talaga e 140, 190, 440.. singil ng globe e +20..nagbayad ulit kami ng 140 kasi yung unang bayad na 165 e invalid daw.. kaya sinadya yung 25 para maulit ang bayad..its more funloloko in the philippines kasi..

    • ross maniquis says:

      ask ko lang… what if di na lng nagregister online kasi mukhang madaming palpak eh… personal n lng atleast sure kang maproprocess within that day namn kahit medyo matagl at mahaba ang pila. may magaaccomodate pa rin diba? thanks!

  • VitzyBee says:

    Hi.. I just finished filling out the FORM…I’m supposed to receive an email with the QR code right?..Have not got it til now..Do you know how long it will take before I receive it?..Thanks!

  • RYAN says:

    Nantutsa NBI! Ano ba? nagbayad ako ng 140 nung una nde tinanggap, nagbayad ako ng 165 may lumabas na invalid amount and forfeited, triny ko yung lumang resibo ko na 140 pumasok sya. Ano to lokohan? buti nakalkal ko pa sa basurahan yung luma kong resibo kungdi baliwala lahat ng bayad ko. Dalawa pa naman kami ni misis na kukuha. UMAYOS KAYO!

  • Grace Petiteau says:

    Magtatanong lang po sana ako kung posible ba na makakakuha ng NBI Clearance kahit sa abroad na gaya ng Birth cert etc. Maraming salamat po.

  • diane says:

    . You will pay P115. But if you try to apply for it online, you add P25 for convenience fee. Making it a total of P140 (which is clearly written.) guys read carefully kasi 140 lng ibabayad nyu dun. ung 25 na idadagdag kasama na sa 140php. wlana kayo idadagdag or else invalid kakalabasan.

  • Cathy says:

    Diane is true. Hope this will help u Guys.. * Qng prefer mo lakarin at dumiretso sa NBI main or other branches, 115.00(to tlga fee for nbi clearance) lang babayaran mo * Qng online, 160 lahat babayaran mo. 140Php(115.00 + 25.00 convenience fee) ang ibibigay mo sa gcash payment center for nbi processing. Tapos sisingilin ka nila ng 20.00 service charge. Once u have the reference # you can now register online following the instructions provided above. I just finished registering and booking and super dali lang. i did not encounter problem at all. Just make sure you follow the instructions carefully.

  • Cathy says:

    @VitzyBee: check nyo po ung status ng nbi online application mo. qng “not yet submitted” pa meaning incomplete payan. click mo ung UPDATE INFO tapos double check mo lahat ng info qng tama then click SAVE TO CLEARANCE. if successful, note that the “not yet

  • RYAN says:

    I just spent 30 mins for my appointment at NBI Robinsons Galleria, and I must say even if I had to pay twice, sobrang convenient kesa pumila ka ng 5 or 6 am ng umaga until hapon. and I can see this article improve every comment from the users, means may nakikinig/nagbabasa from NBI. So KUDOS to NBI definitely a leap forward! Keep it up!

  • ronald says:

    sir/mam di ko naman sinasabeng walang kwenta tong ginawa nyo pero parang ganun eh nakakafrustrate lng ng effort ka mag load ng Gcash and then payment here then wala naman ng yayare sinunod ko step by step pero nung ngenter na aq ng ref number eh invalid padin nakaka inis lng…plz paki aus nlng para ung mga susunod hnd maganito

  • Jerome says:

    bakit walang reply yung sa booking?

  • logan says:

    matagal ba talaga mag reply pag nag pa book? or pwede nako dumiretso sa nbi ?

  • carolmillo says:

    i think it would be more convenient if you’re going to add Bayad centers and any bank on your payment scheme. PPP has limited branches and hard to find.

  • nina says:

    bakit sobrang tagal bago makuha ng nbi clearance? akala ko pag dumating na dun picture and print na agad ng clearance pero bakit pinababalik pa ko after 2 weeks para makuha? wala namang sinabi na may “hit” ako. for verification daw, eh yung mga previous kuha ko ng nbi mabilis lang naman. sa rob galleria ako nagpa appointment. nakakainis lang kasi sabi nila mas mabilis eh mas matagal pa pala.

  • john domingo says:

    good morning po,gusto ko lng i ask and to confirm,kung naprocess na po ba yong certification nya going abroud,e send it nbi manila for process,pinadala ko lhat ng can i know kung anu ang status po?JOEL CASTRO DOMINGO,ang name,From Brgy Caloocan Koronadal city,January 21,1976 po ang bday…thanks po…

  • Miguel Luis laserna says:

    Processed this online thing nung Monday this week and it didn’t work. Apparently system was down since last week and today, Wednesday, I was able to process it. Gujab! I wish payment was more convenient though, like adding bayad center as one of their payment centers. Imma start booking my appointment. Keeping my fingers crossed

  • Jayvee says:

    Pwede pa ba mag pa book dun sa ever commonwealth?? Thanks

  • may says:

    what if nasa abroad ang kukuha many days or weeks bago makuha yung ibang tao ang kukuha..?it is possible kasi auntie ko po ang kukuha..i just gave her my authorization letter..

  • rednaxela says:

    down ba ang system ng nbi online, bakit ayaw ma-validate yung registration ko.

    • renz says:

      i’m getting the same problem. ayaw din ma-validate ng registration ko. i paid through Globe’s business center.

  • rednaxela says:

    can somebody answer bakit ayaw ma-validate yung aking account registration?

  • jillian says:

    oo nga until now ayaw mavalidate ng account ko

  • maricar says:

    Bulok talaga sisteme sa pilipinas… ngayon aq nka sched released ng nbi q,antay aq 10 am sa rob para kunin pero sabi wala pa daw nbi q? Last july 1 pa aq ngprocess and july 26 sched ng released tas until now sasabihin n wala pa! 3 weeks n nga aq ngantay,,luluwas sana q para pa red ribbon nbi q kse yun nlang inaantay ng agency q for visa stamping!!! Dapat nga mas madali lang pgkuha sa mga malls kse e-nbi..kso mas matagal pa ata kesa city hall! Nbi ayusin nyo nmn poh system nyo.. ang daming naaantala dahil sa mga aberya! Sayang sa pagod at pamasahe,,, haayy… pilipinas talaga..

    • nina says:

      Ms. maricar.. tama ka. hindi maganda ang proseso ng NBI re sa online application. imbis na mas mapabilis yung pag process mas tumatagal pa. mas ok pa nga na mag manual application na lang kesa online na super daming aberya from registration hanggang sa release.

  • cham says:

    bakit nag apply ako online correct naman yung reffernece num ko.. pero my sinsabe na miscorrect kjo yung nbi ko.. syang naman yung pera kung hindi ko nman maayus yun..

  • April says:

    Hi, tanong ko lang po.. im from Bukidnon, sa Cagayan de Oro City ang nearest NBI Clearance Outlet… Yung location code ang problema ko kasi wala sa list… kaya di ako makapag book ng appointment

  • darius b. barcelo says:

    sir good day,.how to apply my NBI CLEARANCE and how i get NBI CLEARANCE VIA internet?im here in riyahd, so how to process my NBI CLEARANCE TRAVEL ABROAD?please help me sir/mam

  • melanie aquino says:

    gud day! ask q lng po sana if meron p bang kiosk ngaun? kc mas madaling magparenew den released agad if meron kang kapangalan at may criminal records. if available pa , san nmn mga branches? thanks!

  • ronalyn leonor says:

    .txk paranq lalunq nPataqal anq ProcesS a !!!! mkapaq-manual na nqa lnq !! gora nlnq atashi ..khet dme pila .. wititiiiiittt ..

  • rednaxela says:

    Guys dapat pala maghintay ng 24hrs pagkatapos magbayad sa gcash or ppp bago mag account registration para mavalidate kasi hinihintay pa ng nbi online pumasok yung bayad natin at kung tama lahat yung entry mo madali lang siya. Sa totoo lang mas mabilis talaga kapag nag-apply ka on line. I just went there today at hindi pa umiinit yung puwet ko sa upuan ay tapos na ako at kung wala kang hit kuha mo na agad yung clearance at kung may hit ka man balik ka after a week, mas mabilis pa rin kung mag-apply ka ng manual grabe ang haba ng pila at base sa haba ng pila marami pa rin ang hindi nakaka-alam na puedeng mag-apply on line.

    • Jomed says:

      Is this true pare? Kaya ba diko mavalidate kahit tama ung captcha na sinusulat ko?

  • warren maravillas says:

    pano po ba mag apply via computer ang nbi clearance?

  • julie ann says:

    i tried many times but seems that i cant get through the validation..bkit??

  • mel galima says:

    nice info thanks!

  • rednaxela says:

    for validation hintay ka muna ng 24 hrs after your payment kasi hinihintay pa ng nbi pumasok yung bayad. Yan ang sagot nila nung itanong ko kung bakit ayaw agad mavalidate yung account registration.

  • rednaxela says:

    Sa mga nagtatanong kung paano mag-apply online puntahan nyo yung site in senyorita lakwatsera, detailed yung kanyang instruction base on her experience. Ang tandaan lang hintay ka muna ng 24 hrs bago magvalidate ng account registration kasi hinihintay pa ng nbi pumasok yung bayad.

  • NIEL says:

    Hi po, merun bang NBI CLEARANCE OUTLET sa ALABANG? para sa ONLINE CLEARANCE,. anung LOCATION CODE? tnx

  • Jan Joesson Villaro says:

    Ahmm ask lang po kung meron pa ba nbi sa. Ever gotesco commonwealth pls reply to my email.kc po may nag sasbi na wla nadaw po sa ever commonwealth kaya po e double check ko po. Salamat po.

    • Eds™ says:

      Tama ka brod. Nagpunta misis ko kaninang umaga sa Ever Commonwealth. Temporary Closed daw. Hindi nakadetalye sa kanila kung kelan ulit magbubukas or kung bubuksan pa ba. May nakakaalam ba dyan ng mga reasons kung bakit nga sarado?

    • cherry leonardo says:

      bukas po ba ayo ngayon?

  • rica says:

    Panu po kung nd na maccess ung email na niregister mo? nd na po kc marecover ung email. Help Please!

  • Mike says:

    Panu po kung mismung ididiliver nalng po sa mismung accredeted na outlet kunin ung n.b.i clearance tas xerox nlng po ung nga requirments..dito sa mismung online i send ung mga requirments?

  • Mike says:

    At ung payment e isesend nalng pag naypasa lahat ng requirments at ok na lahat at alang aberya ung applications?

  • R-Jay Doronila says:

    According to your site, NBI is open from monday to friday so your personnel should not place a date that fall on weekends. The date that they stamped on my clearance was august 4, and it falls on sunday!!!.

    • Concerned Netizen says:

      baket dito ka nagrereklamo, sana dun ka nagreklamo sa NBI outlet kung saan ka nagapply? Common sense po, kung Sunday ung nilagay nilang date, pupunta ka ba ng sunday para iclaim ung NBI clearance mo? Eh alam mong walang pasok nun. Tao lang ung nagtatatak ng dates sa NBI, pwedeng magkamali.

  • Marlon says:

    this online application is accepted at your regional office at western visaya’s ( Ilo-Ilo City ) ?

  • Aj says:

    nagkaproblem po ako sa aking gcash transaction hindi ko macontact ang gcash. pumunta na ako sa globe. pero wala naitulong sakin ang sabi tumawag lang ako sa hotline 2882. some body please help thanks

  • Jovy s. nakatsuhama says:

    Wrong encoding Given name: Jovy Middle name: Sales Surname : Hiroshi Nakutsahama Correction: Nakutsahama ( wala po dapat yung Hiroshi ) Tnx po

  • mariefe says:

    can i have my online registration on my computer during Saturday or Sunday?

  • Cherry Lacsamana says:

    May I ask if your website is down today? Is promprs error as I go to the link for registration online. Hope you can respond. Thanks!

  • pinay dela cruz says:

    nagbayad po ako ng gcash sa globe center aug.10, hanggang kelan po valid ang payment nayun? kasi po laging may error pag nagtry ako magpunta sa NBI clearance online. eto po yung error: “NOT FOUND HTTP Error 404. The requested resource is not found.” sayang naman po kasi ang binabayad ng mga tao kung mali ang naset na expectations.

  • Victoria Eleazar says:

    I have been trying to register since yesterday, August 12, but your captcha won’t validate my request. I must have tried more than 30 times and I am sure I got all the words right. Is there an easier way to register? I want to make an appointment this Friday, August 16, and I already paid the fee through GCash. Please help

  • Ramil Cruz says:

    meron b silang hotline number?? di ko macalidate yung payment na ginawa ko kanina di tuloy ako makaregister..haays…tama naman reference number, date of payment as reference for Gcash payment

  • Michelle Reyes says:

    When applying fon NBI clearance for working abroad, am i required to show a plane ticket? Thanks.

    • Caroline says:

      Nope. No need. as long as may 2 valid ids ka.

  • matorez says:

    keeps bringing me back to the same page unable to verify ref number

  • matorez says:

    just saw this on the FAQ’s Why does this message keep on appearing? “Please make sure you have not mistyped your reference number and mobile no./date registered.” Please email the following information to with the subject “payment validation error”: For the Gcash transaction:  GCash reference no.  Date of transaction  Amount paid  Scanned copy of your GCash receipt

  • rj says:

    At first I was amazed by the article above on “How to apply NBI Clearance Online” but then again when I saw the responses and comments I felt sad. I hope next time, instead of negative comment their will be a positive one that makes the bureau and our country looks great! Keep up the Good work… be inspired by those negative thoughts…

  • jenna says:

    I already made a mayment in gcash but when I tried to validate it online i’m showing an error message saying that make sure I typred the correct ref. number but I tried it many times it is still the same. what should i do? can I just use the gcash payment and process it not online?

  • claire ann rodrigo says:

    I only have 1 valid id which is TIN id. The purpose for me to get an nbi clearance is to have valid id. But it is stated that i need to have 2 valid id for appearance to claim my nbi. I dont have extra id.

  • Tina says:

    Hi guys, About gcash payment validation: You need to wait 24 hours before you validate the reference number. Try it again the next day, it should be fine. The system should recognize it by then. This is what they told me when I called the help desk. HELPDESK HOTLINE: 5261294 / 5238231 local 5499. I think the E-clearance module is quite helpful, so let’s give them credit for implementing something like this to make it more convenient for all of us. This sure beats lining up at 5 am for a clearance.

    • blitz says:

      panu malalaman n successful ung pag validate ko ng gcash ref. no ko.?? tsaka ilang araw bago ako makatanggap ng email after ko mavalidate ung ref. no ko? TIA!!

  • Echo says:

    At first ayw gumana ng ref number ko. But a day after it was validated. Thank you so much to this website it really helped me. 🙂

  • Dee says:

    ok lng po ba kahit sunday ko sya ivalidate tpos monday ko na ipapabook yung pagkuha ng clearance ko? kasi po as of now ayaw pa pong gumana nung validation code, kakabayad ko lang kasi gaya nga ng sabi ni Miss Tina 24 hours ang kailangan hintayin bago mavalidate. im hoping na tomorrow gumana na sya

  • Karen says:

    tanong ko lang po kung pwedeng magpunta na lng sa ibang NBI Clearance outlet kahit nakapag-book n ko sa ibang outlet, wala na rin kasing pasok ngaun ung mga nasa government,. i was supposed to go to NBI main today kaso un nga… i’m planning to go to ROBNOVA na lng after work tom, ok lng po kaya un? nagtext ako para magbook ulet kaso ang reply saken is “reference number has been booked or processed.”

  • Angel says:

    Hi open po ba ang nbi alabang today? Thanks!

  • elena says:

    hello sir/mam i only have postal id and nso can i get nbi using that through online?

  • jane says:

    Pano.i cancel appointment sa nbi i do have a schedule.ngayon but holiday.

  • maritess says:

    hello poh san poh yung outlet ng nbi sa commonwealth?

  • majovelle andrada says:

    ..good po ba nbi muntinlupa today??

  • Ernie says:

    NBI online validation is failing! I had been trying it since Monday, August 19, 2013. Someone maintaining the page should put an advisory that it does not work.

  • Ernie says:

    Finally, the validation page worked awhile ago. I had been trying it since Monday, August 19, 2013. I printed out the QR and got myself booked for pickup tomorrow, August 23, 2013. Thanks to whoever make it work!

  • joel bautista says:

    i cant validate my nbi form, i tried it many times, i correctly input all the words but still not validated, please help coz i need my clearance asap,

  • ginno says:

    is there an online lane in NBI tagaytay?

  • emarbiz says:

    obtaining an NBI clearance has become too comlpicated NBI online validation is failing

  • Ernie says:

    If it fails, as same case with me, there is an instruction to e-mail the details of payment to Been to Robinsons Galleria this morning. You will go straight to step 3 for the photo taking and fingerprinting. Annoying is the posted message at start of the line that says you have to show the payment receipt. Someone smart but not-really-smart could have made that message. Its the payment transaction that will be validated online and the same number is going to be your reference number during the getting of clearance. The QR print out bears that number and was used for the release stub if you got a namesake as my case.

  • Shy says:

    I cannot register even if I entered the correct reference number. What is happening?

  • ren says:

    is NBI travel abroad can use hir in Philippines ?

  • amie faith sacapano says:

    pag student po ano po requirements?

  • Recelita tolentino says:

    I want to apply nbi clearance.. For my son. They can go personally in nbi office.please tell us … Thanks

  • Lei says:

    I’ve been trying to validate my reference number since Aug. 12, 2013 pero ayaw pa rin until now. Error msg is “Please make sure you have not mistyped your reference number and mobile no./date registered.” Tried changing the date on receipt and tried all my email addresses. Sent them an email since Aug. 18, 2013 but I still haven’t received any reply from them. I’m getting frustrated already and I don’t wanna pay them twice. Please help me. Thanks,

    • Lopis Otoka says:

      Hello there Lei, What happened to your NBI Clearance application? I think I’m currently having the same problem that you have encountered.. I need the clearance ASAP that’s why I tried the online procedure. But now I’m worried that this would even make my application longer since their system is not working very well.. I already paid the amount required(P140.00 via GCash + P20 for GCash transaction fee) and I don’t want the hassle in paying twice because of the delay in their system. Hope to hear from you soon. Thanks!



  • Tezza Cortez says:

    please do something about the error message in validating the reference #. It takes a long time if we still have to wait for 24 hrs before we can get a response. What if we only have a short time to process this requirements. The reason we applied online is to make our waiting time shorter in getting clearance but because of this error messages, it becomes complicated and time consuming.

  • Lopis Otoka says:

    Is there currently something wrong with the online registration? I can’t register and keep on receiving the message related to the “payment validation error”.. I also followed the steps on reporting this error to Now I still need to wait within 24 hours for their reply! I thought this would be easy. Not I’m running out of time to complete my requirements. Please fix this ASAP!

  • Lopis Otoka says:

    Grabe dami na palang same case nang naexperience ko ngayon.. Puro failed verification ng reference number! Can anyone please help me on what should I do now. I should have seen this page and comments before I decided to do the online procedures.. So for those who are planning to do the same, I think it is just fair to say na “wag muna kayo mag online registration” I will post comments later about what will happen to my registration(para makatulong nadin sa iba) Thanks!

  • ruby says:

    nagtanong po aq kanna sabi ng nasa disk good for 3 mnths nlng daw po ung nbi…BAKIT?

  • Zhai says:

    1day processing lang po ba? Kasi dati po manual po ako kumukuha sa branch dito sa province it takes 3wks. Bago ko mkuha. Pag dito po ba sa o line on the day of my appointment makuluha ko din clerance ko? Thank u.

    • cris says:

      hi zhai..makukuha din agad on your booked schedule..pero pag may hit/namesake, pababalikin ka.yung iba after 3 working days nakukuha na.

  • Lopis Otoka says:

    Hello, FYI po, until now, wala pa din po ang reply mail saken from NBI.. Kahapon po ako nagbayad sa GCash, then during online registration, laging failed and di ako makaproceed sa page for filling up the personal info.. Laging lumalabas yung mistyped reference number.. Will try to register ulit ngayon.. Thanks!

  • Lopis Otoka says:

    Hello again, Finally, after trying again today, it works! I can now proceed with filling up my personal info. Will keep you updated later on what will happen with my application.. Thanks!

  • Lopis Otoka says:

    Hello everyone! Good news! The steps provided here really works! I have successfully booked on the select NBI outlet. The only delay was the verification of the reference number I experienced yeaterday. Maybe their system takes time to process the payments via GCash. But in general, this way of applying for your NBI clearance is way too convenient compared to the old procedures. Thanks for this blog. I hope my posts could help other people too. 🙂 God Bless!

    • Tezza Cortez says:

      yes it is! Same with mine! I think the process(online) is easy as long as you won’t commit mistake.

    • Tezza Cortez says:

      The process (online) is easy just make sure you won’t commit any mistake specially in the personal info/clearance page (if you do, you have to repurchase another reference#). As per my experience, you have to register/validate your reference no. maybe the next day after paying from GCASH maybe because their system takes time to process payments from GCASH. And follow all the steps in processing your online registration. Remember, TRY NOT TO COMMIT MISTAKES IN THE PERSONAL INFO/CLEARANCE PAGE, or else, you’ll have to pay again. GOOD LUCK!

  • Tezza Cortez says:

    as per my experience since tuesday. It is better that you do the validation of the reference no. (pay’t from GCASH) a day after paying from GCASH. You’ll have the error message if you do it right away or even hours after. I’ve experienced it twice. I paid in the afternoon then went back home to validate my GCASH pay’t hoping I can finish the registration within the day but it didn’t work even until evening. Then I tried again the next day (morning) and it worked! But sadly, I had to purchase another reference because of my mistake(personal info) so I did the same thing and again i didn’t worked right away. So, I tried again the next day (today), and now I’m booked! Hope this may help.

  • Tezza Cortez says:

    The process (online) is easy just make sure you won’t commit any mistake specially in the personal info/clearance page (if you do, you have to repurchase another reference#). As per my experience, you have to register/validate your reference no. maybe the next day after paying from GCASH maybe because their system takes time to process payments from GCASH. And follow all the steps in processing your online registration. Remember, TRY NOT TO COMMIT MISTAKES IN THE PERSONAL INFO/CLEARANCE PAGE, or else, you’ll have to pay again. GOOD LUCK!

  • Christine Garcia says:

    Hi guys, I just want to ask what should I put for my PURPOSE because I want to apply for my passport and will work to DUBAI. thanks

    • Lopis Otoka says:

      You should pick “Travel Abroad”

  • jovanpage says:

    pag ng pa book ka ba mg rereply ba sila sayo para i confirm na naka book ka na? o hndi sila mg rereply

    • Lopis Otoka says:

      Magrereply sila, may txt message ka dapat na matatanggap confirming your pederred schedule. Nung unang text ko, nagkamali ako ng time na nailagay.. Nagreply naman na mali yung time na nailagay ko, kaya nagyext ulit ako.. Then ayun, nagreply na sila na naka sched na ako sa select NBI outlet, date and time na nilagay ko sa booking..

  • darwin zamora says:

    hi!! tanong ko lang.. nag bayad ako sa Gcash nung Aug27. then nung nagpunta na ko sa nbi online, after ko i fill-up yung email add, date on receipt, ref no. at yung code, at after ko i click yung “validate”, diba dapat makaka receive ako ng message from nbi sa email ko? bat walang lumalabas na kahit anong message from nbi. kahapon ko pa tina-try pero wala pa rin. d tuloy ako maka-proceed. may mali ba sa ginawa ko? please help me guys.. thanks!!

    • Lopis Otoka says:

      Based sa experience namen ni Tezza, the day after namen magbayad sa GCash pa kame nakaproceed sa online registration using yung ref number na binigay sa GCash.. Para malaman mo na successful na yung pag validate mo, may kelangan ka i-enter na code na isesend ng NBI mailer sa email mo..

    • Lopis Otoka says:

      Hello, updates po ulit.. Tapos na po ako sa NBI clearance application ko.. Kaso sa second week of September pa daw ang release.. Wala na ako magawa kahit nagmamadali ako.. So babalik pa ulit ako sa same NBI outlet sa given date. Actually yung mga walk-in applicants mas matagal ng 1 week yung release date na.. So mas OK talaga ang online hehe.. So sa mga balak mag apply ng NBI clearance, I suggest na 1-2 weeks earlier kayo magapply dahil most probably, di nyo din makukuha on the day ng booked schedule nyo yung NBI clearance nyo.. Thanks!

  • Lopis Otoka says:

    Hello, updates po ulit.. Tapos na po ako sa NBI clearance application ko.. Kaso sa second week of September pa daw ang release.. Wala na ako magawa kahit nagmamadali ako.. So babalik pa ulit ako sa same NBI outlet sa given date. Actually yung mga walk-in applicants mas matagal ng 1 week yung release date na.. So mas OK talaga ang online hehe.. So sa mga balak mag apply ng NBI clearance, I suggest na 1-2 weeks earlier kayo magapply dahil most probably, di nyo din makukuha on the day ng booked schedule nyo yung NBI clearance nyo.. Thanks!

    • cris says:

      bakit daw po sa second week of September pa..? kaya nga nag online na para makuha agad e..

      • Lopis Otoka says:

        Hi Cris, wala ata sila printer kaya di makaprint.. Nagloloko ata.. Pero baka sa ibang outlet OK naman.. Sa may Rob Ermita pala ako nagpunta.. Try nyo sa main.. Parang mas madali daw ata dun at nakukuha daw kagad.. Malas ko lang, sa ermita ako nagpaschedule..

    • cris says:

      bakit daw po sa second of of September pa..? kaya nga nagonline application para makuha agad dba..

    • cris says:

      ah ok.wala cguro budget.nakurakot kc ni napoles eh.haha..joke.

  • cris says:

    elo po.hndi ko po alam pano ung pag gamit ng gcash.wala ako idea. may nababasa lang ako sa may palengke namin na ang nkalagay accept gcash.. pwde po ba ako magbayad dun?..saang number po issend ung bayad? pag travel abroad 140 lang po ba babayaran or may dagdag? please help..maraming salamat..

    • cris says:

      nkapagbayad nko thru gcash..magregister nko for validation.after 24hours pa ba tlga pwde magvalidate? lahat ba kayo ganun ang experience?

  • cris says:

    lagi ako for verification pag kumukuha ng nbi clearance. pag dito po ba sa online application, cguradong hndi na pababalikin for verification.? ganun din ba ung iba sa inyo.? cnisigurado ko lang po. salamat.

  • clauee c. says:

    Hello everyone! tanong ko lang po, sa day po ba nang processing makukuha na po kaagad ung nbi clearance?? salamat po 🙂

    • cris says:

      hi clauee..according to the QR code printout page: if you have a hit/namesake, please be advise that you will not get your clearance right away and must come back at the date specified by the NBI clearance officer. ***In some instances, applicants get their clearances after 3 working days.

  • paulm. says:

    I was about to complete my personal info, suddenly after clicking the “Complete my Registration” button, this message appeared: “If you are viewing this message, then an error has been encountered in the registration process. Please send your citizenship, gender, date of birth, place of birth, given name, (maiden) middle name and (maiden) surname to Further instructions will be sent to your e-mail address within 24 hours.” I don’t know what’s wrong but nothing was incorrect because I certainly checked if I misspelled something.

  • cris says:

    ayaw pa rin mavalidate reference number ko. more than 24hours na since nagbayad ako sa gcash.

    • cris says:

      P25 for convenience fee?? nkkastress na kaya.. i badly need my nbi clearance asap..!

    • cris says:

      guys.. please read. ANNOUNCEMENT The NBI will temporarily stop the service of e-Clearance and e-Payment systems on September 2, 2013, Monday, to address related technical issues Those who already have booking may still proceed to the respective NBI clearance center to complete the process and secure their clearance certificates The System will resume until further notice NBI MANAGEMENT

    • cris says:

      yehey!! finally… i just have to print out the QR code and then book my schedule…hopefully no more hassle.. i’ll keep you guys posted until I get my nbi clearance.. kakastress sa umpisa kc nangangapa pa.. pero magbasa basa din ng responses pag may time..hehe..very helpful ang post.

  • Mabel says:

    I paid via gcash using my name but the nbi clearance application will be for a different person, will that have an effect on the application of the person I paid the fee for or is that okay since that person will be entering her details pa naman in the nbi e-clearance form? Help pls.

    • cris says:

      hi’s just ok..reference number lang naman kelangan eh.. 🙂

  • hookd says:

    Thanks for this very helpful post! 🙂

  • marlyn emata says:

    meron po bang NBI online branch n malapit s Camarines Norte Kz nsa probinsya po aq.please reply.thanx

  • mary says:

    hi po ! tanong ko lang po, pag po ba sa rob galleria mabilis po ba yung pagrelease nila?

  • jhaipee echon says:

    bakit ganun di padin mavalidate reference number ko po eh. kahapon pa ito

    • cris says:

      hi jhaipee echon..wait ka po after 24 hours..actually yung sa akin nagbayad ako satuday ng 10am pero kahapon (monday) lang navalidate ng 10pm.. may technical issues kasi kahapon according sa FB page ng nbi…glad to say, kukunin ko na nbi ko mayang 3pm..

    • J says:

      @jhaipee, na-verify mo na yung Gcash payment mo? Yung sa akin invalid pa din.

  • mary says:

    mas maganda po ba na magPPP na lang ako or pera padala?? I badly needed the nbi by thursday and kung magiintay pa ko for 1day validation of ref# magagahol ako. so mas mabilis ba ang processing pag pera padala ang ginamit na payment scheme? napapansin ko kasi minimal lang gumagamit nito as scheme eh. Thanks.

  • aill says:

    I just got my nbi clearance from rob galleria. I paid thru gcash on 30aug, registered online sep2 and then got it today sept3. Hassle free! If you registered online go direct to step 3 for biometrics then releasing na agad. Kung walang hit same day makukuha na. Be early lang para pagbukas ng mall ng 10am mauuna ka. Tip: di required na bilhin ang five pesoa na small envelope pag naprint na ang clearance mo sabihin mo lang na meron ka na envelope.

    • Jomed says:

      Hi aill. Have you experienced the need to retype the captcha over and over again? Dapat ba tlgang magantay ng 1 day bago magregister? Thanks! 🙂

  • J says:

    Hindi ko din ma validate yung Gcash payment ko…

  • cris says:

    unfortunately, after 7days ko pa makukuha nbi clearance ko.. 🙁 ganun pa rin..may data verification pa rin. NBI clearance online application eliminates 3 steps of the process namely: Data Verification, Payment to the Cashier and Filling out the Application Form! *** payment and fill up lang ng application form ang naeliminate. dilemma ko na to forever..! HIT

    • Lopis Otoka says:

      Congrats Cris haha.. Same here.. Pero at least mas ok na sakin to kesa pumila ng napakatagal.. Mas madami pa ako magagawa na iba kesa pumila sa NBI..

      • cris says:

        yup..haba pala tlga ng pila sa nbi main.. nakakaawa yung mga nakapila.. 🙁

  • Maan says:

    Hi everyone, just wanted to ask about the payment method. I paid thru my Gcash account but its for a different person. My concern is that I have used my Gcash account before to pay for my NBI Clearance. Will that cause any problems? They tried registering but they get an error saying they’ve mistyped their name or something like that.

  • J says:

    Na-verify at na-register ko na. schedle na lang for pick up…

  • J says:

    Na-verify at na-register ko na after 24 hours of Gcash payment. schedle na lang for pick up…

    • A.K. says:

      J, working ba yung site nila ngayon? Sabi kasi sa website nila down daw yung clearance nila starting Sept 2, 2013.

  • lei says:

    nakapagbook po ko kya lang mali ang nalagay ko sa location code, NCR ang nailagay ko dpat ROBEAST…na book cya, nung irerebook ko na cya sa ROBEAST hndi na pwd kz on process na dw ung previous booking ko…pnu ang gagawin? gus2 ko itama ang location code ko? hassle nman kung mgrereaply nnman ako at mgbabayad ulit…please help

  • alvin says:

    ask lang po nag send po ako ng payment thru g-cash kaninang 8pm… bat hindi ku po ma validate ung account ku? tama naman po ung pinasok ku na info… magiintay pa po ba ng isang araw para maivalidate ku na po? salamat po

  • abcde1234 says:

    I paid through Kwartagram in 16F Pryce Center Bldg. in Chino Roces, Makati. They billed me P190.00 instead of P140.00 because all I have to do is to schedule for the appointment. Yes, they already registered me in the NBI website and printed the QR Code. Ang sa akin lang, kaya ko naman gawin yun. Hindi niya ako ininform beforehand na P190.00 pala ang sisingilin niya saken. Akala ko pa naman makakamura ako compared sa GCash na may additional P20.00 pa. P50.00 additional is not fair. At feeling ko, ibubulsa lang yun nung staff. People, please learn from my story.

    • cris says:

      hi hindi kana naghintay ng 24hours to register? cla na nagregister for you and nagprint ng QR? if ever, pwede pla yan sa mga sobrang nagmamadali makakuha ng nbi clearance.ung ayaw na maghintay ng 24hours pa. pero dapat nga cnabi muna nila sau kc mageextra charge cla eh..

  • capitan_juan says:

    mga guys, mag antay kayo ng 24 hours bago nyo iregister yung mga reference codes nyo, lalo na kung gcash gamit nyo. ok? wag mag panic, antays lang kayos

  • qpidx says:

    Nagbayad ako kanina sa PPP payment center. Ngayon mag-re-resigter na ko sa nbi-online, naguluhan ako. Pag GCASH, ang hinihingi Date on Receipt. Pag PPP, ang hinihingi Date of Birth. Sa instructions dito, sabi lang Reference number and Date on Receipt ang kailangan. Need to know kung tama nga bang Date of Birth ang ilagay ko kapag PPP ang payment ko? Or Date of Receipt (na mas logical)? Isa pang tanong – aling reference number ang kailangan kong gamitin — Transaction Reference Number or NBI Reference Number? Pareho kasing “Reference Number”, e. Thanks.

  • Candy says:

    Pwede po ba magpaschedule online kahit first time pa lang kukuha ng nbi clearance?

  • JANE says:


  • jidroz says:

    what is meant by red ribbon?

  • mike says:

    hi guys i need help… I entered a wrong information on my basic info.. Instead of male it appeared to be female.. but it seems that i can’t change it anymore.. please help.. what shall i do now?

  • pete says:

    @mike – Based on the You must purchase a new reference no. and validate it under your account. (Refer End of Pg. 3 and Start of Pg. 4) @jidroz – Red Ribbon = DFA Authentication @Jane – My guess it that provincial NBI Clearance offices does not currentl

  • roxanne says:

    Good day. Just want to inquire if you have other “satellite branches” within the Paranaque and Makati areas? Thanks.

  • Crestin says:

    Can u help me how to do it oine espcially if im in abroad?

  • TM says:

    When I received the e-mail with the QR code, there was a link to instructions on how to make a booking via SMS. The list of NBI clearance outlets that came up included NBI in Alabang, so I sent an SMS yesterday requesting an appointment at 10am today, and I received a confirmation text back within 5 minutes confirming my appointment. Feeling very pleased, I went to NBI Alabang at 09.50am this morning to be told they don’t process online clearances anymore… GRRReat system, but you failed in the final deleivery of service… 🙁

  • TM says:

    Following on from my earlier post, sicne Alabang not accepting online processing I have just tried to re-book my appointment with the main NBI office via SMS, but I received a text reply to say that my reference number has already been booked or processed, so basically I can no longer use the online system to avoid queueing at NBI… 🙁 🙁

  • Mary ann lim says:

    I lost my receipt in releasing my nbi clearance… What should i do? Do i have to back in step 1?

  • trixia says:

    ask ko lang.. kanina problem ko ung dpa inaacept ung ref. n binayaran q sa gcash.. tpz ngaun ok na.. problem ko namn ngaun ung ivavalidate na.. bkt hangang ngaun wala pdn sa email q kaya d padn aq makapg start. ung last n kuha q ok nmn.. madali lang.. bkt ngaun andmeng problem.. help nmn do i need to wait 24hrs din para antayin ung code sa email q.. tnx

    • Jay says:

      @trixia – nakuha mo naba ung confirmation code mo sa email? or have to wait for 24 hours pa? same problem ung sakin eh.. hay

  • tariq mahsud says:

    i belong from pakistan and now apply for job but their requirements is NBI CLEARANCE CERTIFICATE SO ANY PROPER GUIDE LINE PLEASE

    • dp17_haseena says:

      Hello, Tariq. I’m not really sure as to what you will need. I do think though that you have to have your ACR (Alien Certificate of Registration) and a photocopy of your passport apart from the other requirements. You can also check this link out for the instructions, scroll to the last page: Alternatively, you can contact them via email at or you can phone them at 5238231 (add 02 at the beginning if you are using your mobile phone). I hope I was able to somehow help you out. Do update me when you try to get your clearance, since I want to know as well. I might have to help a Pakistani close to my heart as well in the future. Good luck, and thank you!

  • cris says:

    sa NBI MAIN my fixer. yung nakasabay ko sa inaaplyan kong work nakuha nya agad ung nbi clearance nya khit for verification pa xa. need na kasi tlga nya ung clearance so napilitan xang magbayad ng 800php pra sa clearance. tsk tsk tsk.

  • rochelle bacani says:

    ask ko lng po kung ilang araw bgo mkuha ung nbi?

  • dinah says:

    hello po, Ask ko lang sa dubai ako naka base ngayon possible po ba ako mag apply online ng NBI tas e authorize ko lang po yong pupunta sa appointment? pls advise

  • les says:

    hi! im trying to send Gcash po (using my own Gcash) following the instructions above..pero lagi pong unsuccessful. Ang message eh INVALID daw po yung GCASH WALLET… itinawag ko na rin po sa GLOBE pero wala naman daw problem sa account ko.. nagpalit po kaya ng GCASH NUMBER yung NBI? or anybody here encountered the same problem? thanks!

  • Rhea says:

    i encountered the same problem as LES says.. :/

  • Samutsari says:

    I googled and found out that since Sept 13 2013 , we cannot pay thru GCASH anymore. You would have to go to PPP centers.

  • Abigail Marie Cruz says:

    I wish we have all NBI offices nationwide available to accommodate the online applicants. We are from Pampanga area and the NBI Clearance outlets in the list above are all from Manila area. 🙁

  • Angelie says:

    Kung hindi na po pwede magprocess ng payment thru gcash, anu ung authorized payment center? Thanx

  • leo merano says:

    bakit wala po sa list yung alabang muntinlupa at las pinas?

  • jhay003 says:

    Hi. Can I pay and book at the same day? And does the NBI on Robinsons Novaliches accept eClearance? I’m just afraid on wasting money like the ones who booked on alabang.

  • amelita marasigan camanong regidor says:

    can i ask for the copy of my nbi through online.?my nbi still new but i lost it thats why i need to get another can i get in the fastest way and where?

  • Gaby says:

    Can I just post this question, please. I am 17 years old and I want to apply for a NBI clearance because I need this for my employment. The thing is, by the time of my employment, I would have just turned to 18. In short, my employment date is also the day of my birth. Now, can I avail a NBI clearance? I need answers ASAP. Thank you in advance! 🙂

  • Rasul P. Abdul Azis says:

    mas ok pag online kc mas mabilis

  • No You Can't Do That Here! says:

    you can pay and get your NBI E-clearance reference number at any Kwartagram Outlets. visit to know the outlets nearest you. Charge is only P140.00 However, you may opt to get their additional services for the Encoding and Printing of the QR Codes just in case you don’t have any computer/laptop, internet or printer for additional P50.00 Again the additional services they are offering is only OPTIONAL. You may only get the reference number and do the encoding and printing by yourself.

  • Tenzhin Dy says:

    Good Morning, May I ask if pano po kung nasa abroad na yung kukuha ng NBI???? like my ate in taiwan she need po nyang kumuha ng NBI ulit pero sabi sa taiwan sa Main dw ng pinas kukuha??? pano po kaya yun. Your reply is much appreciated. Thank You so much

  • ELISA D. ADRIANO says:

    pwede ba ako kumuha na lang ng nbi clearance sa novaliches branch

  • Reuben Darnayla says:

    Hi! Good day! I have a question. I’m currently in Calgary, Canada… I’ll be needing an updated NBI Clearance for Permanent Residency application. The local Consulate office is not yet open, the other Consulate office is in Vancouver, and I need the clearance the soonest. So my question is, can I use this service for that purpose? If yes, what are the steps I need to do. Thank you so much! hoping for your reply the soonest.

  • marc says:

    help!!! after txting 09175638055 nbi help desk said service is currently unavailable please try again later…

  • ahmad s. bubong says:

    hello good day poh..

  • alfred says:

    Fuck wala din palang silbi yang online na yan if nasa abroad mismo ang kukuha. Fuck our Government.

  • dennis joy tan lim says:


    • jose o bolante says:

      Q: My son is presently in Canada which he in need of NBI clearance, he requesting to apply in his behalf. He forwarded all his docs relative to same. Could I apply for his clearance in his behalf, or he could avail the on line scheme in applying NBI clearance?

  • Lady Lea Mondares says:

    Do you have any outlet in cebucity that can entertain online applicants?

  • angie says:

    ano ang location code ng cagayan de oro city?

  • Lester Ding P. gilbuena says:

    Hi.. is there any KIOSK here in Bulacan… ? i need to renew my Clearance it so happen that am too bz … is there any?

  • Ryo Watanabe says:

    Putangina niyo po NBI. Sa dami ng pumipila araw araw, at sa laki ng kinikita niyo sa dami ng nag-aapply ng clearance, bakit di niyo magawan ng paraan yang pila na yan? Para san pa at nagbabayad kami ng 100+ kung di naman naayos ung putanginang serbisyo niyo? Pinapasweldo na nga kayo ng tax namin, tapos may extra fee pa mula sa nbi clearance, pero yung serbisyo niyo bulok! Putangina niyo! Mga encoder niyo pulpol, mas mabilis pa ko magtype sa mga yan. Dagdag pampatagal lang mga empleyado niyo. Palibhasa padrino kaya na-employed ang mga tarantando.

  • Lester Ding P. gilbuena says:


  • Lester Ding P. gilbuena says:


  • Lester Ding P. gilbuena says:

    SA FORM NYO MAY GCASH PA NAKALAGAY SAMANTALANG PAG CHECK KO WALA NAMAN PARA SA NBI CLEARANCE…. WALA BA KYONG PROGGRAMMER JAN NG TANGGALIN NA ANG MGa info at details na hindi po dapat… kiosk san po may pinaka malapit meron dito sa bulacan thanks

  • Lavinia says:

    What if i only have one valid identification card?my school id. Is birth certificate acceptable as a valid id?

  • jimmylo says:

    paano po ba kumuha ng NBI clearance sa net?..

  • Celia Elumba says:

    I have not been successful in getting past the captcha validation. I paid for the transaction via GCash since Aug 31, way ahead of the Oct 2 cut off and even after I had emailed an earlier query to the catcha provider, I have not received a response. Kindly advise me of what I should do at this point. thank you.

  • Ruel Lotivio says:

    Good afternoon mam /sir , how to get NBI clearance online ,,.

  • butterfly 56 says:

    i would like to know if the aplicant wants to apply for a renewal of NBI clearance ONLINE but, his name is under HOTLIST… should he continue to apply ONLINE? Pls let us know…thnk u !

  • Victorian a mercado says:

    Not connect apointment

  • crisostomo canoy aquino jr says:

    apply police clearance

  • Harry Dave A. Egno says:

    Can i get appointment for the national NBI clearance